Director, Enterprise Launch & Customer Impact
Director, Enterprise Launch & Customer Impact

Director, Enterprise Launch & Customer Impact

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client launches and ensure our AI platform delivers real value.
  • Company: A top-tier AI manufacturing firm focused on innovation.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Why this job: Shape the future of AI while building lasting partnerships with clients.
  • Qualifications: 5+ years in customer success and experience in technical environments.
  • Other info: Join a dynamic team dedicated to operational excellence and customer satisfaction.

The predicted salary is between 43200 - 72000 £ per year.

A leading AI manufacturing firm seeks an experienced Director of Launch Engagements to oversee the implementation of its platform for new enterprise clients. This position requires a strategic leader focused on customer success, operational excellence, and building long-term partnerships.

Key responsibilities include:

  • Managing client launches
  • Fostering stakeholder relationships
  • Ensuring the platform delivers measurable value

Successful candidates will have over 5 years of experience in customer success roles and be adept in technical environments.

Director, Enterprise Launch & Customer Impact employer: Axion

As a leading AI manufacturing firm, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a commitment to work-life balance, all set against the backdrop of a cutting-edge technological environment. Join us in our mission to drive customer success and make a meaningful impact in the industry.
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Contact Detail:

Axion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Enterprise Launch & Customer Impact

✨Tip Number 1

Network like a pro! Reach out to your connections in the AI and manufacturing sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Director role.

✨Tip Number 2

Prepare for those interviews by researching the company’s platform and recent launches. We want you to show them you’re not just another candidate; you’re someone who understands their mission and can drive customer success from day one.

✨Tip Number 3

Don’t forget to showcase your experience in managing client launches and stakeholder relationships. We recommend using specific examples from your past roles to demonstrate how you’ve delivered measurable value in similar environments.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that dream job together!

We think you need these skills to ace Director, Enterprise Launch & Customer Impact

Customer Success Management
Stakeholder Relationship Management
Operational Excellence
Strategic Leadership
Project Management
Technical Aptitude
Implementation Oversight
Value Delivery
Partnership Building
Experience in Technical Environments
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer success and strategic leadership. We want to see how you've managed client launches and built partnerships, so don’t hold back on those details!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Director role. Share specific examples of how you've driven customer success and operational excellence in previous positions.

Showcase Your Technical Skills: Since this role is in a technical environment, we’d love to see your familiarity with AI platforms or similar technologies. Highlight any relevant projects or experiences that demonstrate your technical prowess.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Axion

✨Know the Company Inside Out

Before your interview, dive deep into the company's mission, values, and recent projects. Understanding their AI manufacturing focus will help you tailor your responses and show genuine interest in how you can contribute to their success.

✨Showcase Your Customer Success Experience

Prepare specific examples from your past roles that highlight your experience in customer success. Discuss how you've managed client launches and built long-term partnerships, as this aligns perfectly with what they’re looking for in a Director.

✨Demonstrate Strategic Thinking

Be ready to discuss your approach to operational excellence and how you would ensure the platform delivers measurable value. Think about strategies you've implemented in previous roles and how they could apply to this new position.

✨Engage with Stakeholder Relationships

Since fostering stakeholder relationships is key, prepare to talk about how you've successfully navigated complex stakeholder environments. Share stories that illustrate your ability to build trust and collaboration among diverse teams.

Director, Enterprise Launch & Customer Impact
Axion

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