Technical Service Engineer

Technical Service Engineer

Maidstone Full-Time 39000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Solve technical issues and provide expert support to clients while travelling and working in the office.
  • Company: Join a leading manufacturer of safety-critical equipment making a real impact in the industry.
  • Benefits: Enjoy a competitive salary, company vehicle, and half-day Fridays for a better work-life balance.
  • Why this job: Be part of a dynamic team, gain hands-on experience, and contribute to innovative solutions.
  • Qualifications: Knowledge of materials science and field service experience are essential; technical drawing skills a plus.
  • Other info: UK residency required; no sponsorship available.

The predicted salary is between 39000 - 52000 £ per year.

Technical Service Engineer Location: Maidstone, Kent Salary: £45K – £50K (DOE) + Company Vehicle / Half Day Fridays Shift: Days Industry: Industrial Manufacturer Company Description: A leading manufacturer of safety critical equipment is seeking a Technical Service Engineer to join their team. This role will involve some UK and overseas travel. The rest of the time will be office based. Responsibilities as Technical Service Engineer: * Identify equipment failures and root cause to provide a swift solution. * Investigate reported technical issues, setting up lab trials to replicate and isolate the fault as necessary. * Provide remote assistance where appropriate. * Generate leads from service visits for the Business Development team. * Ensure inventory of tools and parts required are always maintained and requested on time. * Create internal technical documentation recording design/test decisions. * Help production engineering staff create initial BOMs for new products. * Support and control aspects of sales, production & service. * Conduct field trails of new equipment with customers. * Provide customers with technical expertise. * Document all works conducted. Requirements as Technical Service Engineer: * Demonstrable knowledge of metallurgy / materials science (how different materials interact and behave) * Experience in field service – Installation, service and repair of equipment on clients’ sites * Ability to read and understand technical drawings. Relevant Job Titles: Field Service Engineer, Commissioning Engineer, Installation Engineer All applicants must live in the UK and be eligible to work and live in the UK. Please note, our client is unable to offer Sponsorship or Visa support for this role. Due to the sheer volume of applications, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful. Axion Recruitment is working as a recruitment agency in relation to this vacancy

Technical Service Engineer employer: Axion Recruitment Limited

Join a leading manufacturer of safety critical equipment as a Technical Service Engineer in Maidstone, Kent, where you will enjoy a supportive work culture that prioritises employee growth and development. With competitive salaries, a company vehicle, and the perk of half-day Fridays, this role offers a unique blend of office-based work and travel opportunities, making it an excellent choice for those seeking meaningful and rewarding employment in a dynamic industry.
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Contact Detail:

Axion Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Service Engineer

✨Tip Number 1

Familiarise yourself with the specific equipment and technologies used by the company. Understanding their products will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.

✨Tip Number 3

Prepare to discuss your hands-on experience with field service and technical problem-solving. Be ready to share specific examples of how you've successfully diagnosed and resolved issues in the past.

✨Tip Number 4

Since the role involves generating leads from service visits, think about how you can showcase your ability to identify opportunities for business development during your discussions with us.

We think you need these skills to ace Technical Service Engineer

Technical Troubleshooting
Root Cause Analysis
Field Service Experience
Metallurgy Knowledge
Materials Science Understanding
Technical Drawing Interpretation
Lab Trial Setup
Remote Technical Support
Inventory Management
Documentation Skills
Customer Service Skills
Communication Skills
Problem-Solving Skills
Collaboration with Engineering Teams

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in field service, installation, and repair of equipment. Emphasise your knowledge of metallurgy and materials science, as these are crucial for the Technical Service Engineer role.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to identify equipment failures and provide swift solutions, as well as your experience with technical documentation.

Showcase Technical Skills: In your application, clearly demonstrate your ability to read and understand technical drawings. Provide examples of how you've used this skill in previous roles to solve problems or improve processes.

Highlight Customer Interaction: Since the role involves providing customers with technical expertise, include examples of past experiences where you successfully communicated technical information to clients or conducted field trials with customers.

How to prepare for a job interview at Axion Recruitment Limited

✨Showcase Your Technical Knowledge

As a Technical Service Engineer, it's crucial to demonstrate your understanding of metallurgy and materials science. Be prepared to discuss specific examples of how you've applied this knowledge in previous roles, especially in troubleshooting equipment failures.

✨Prepare for Practical Scenarios

Expect to be asked about real-life technical issues you’ve encountered. Prepare to explain how you identified the problem, the steps you took to resolve it, and the outcome. This will showcase your problem-solving skills and hands-on experience.

✨Familiarise Yourself with Technical Drawings

Since the role requires the ability to read and understand technical drawings, brush up on your skills in this area. You might be asked to interpret a drawing during the interview, so practice explaining your thought process clearly.

✨Highlight Your Communication Skills

As this role involves providing remote assistance and interacting with customers, strong communication skills are essential. Be ready to discuss how you’ve effectively communicated technical information to non-technical stakeholders in the past.

Technical Service Engineer
Axion Recruitment Limited
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