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- Tasks: Join our Sample Reception team to manage veterinary sample submissions efficiently.
- Company: Axiom Veterinary Laboratory, part of the CVS Group, known for excellent service.
- Benefits: Five weeks annual leave, health cover, and discounted pet healthcare.
- Why this job: Make a difference in veterinary diagnostics while gaining valuable experience.
- Qualifications: No prior lab experience needed; just bring your attention to detail and communication skills.
- Other info: Flexible hours with a supportive team environment and career growth opportunities.
The predicted salary is between 1200 - 1400 £ per month.
Join us as a Laboratory Administrator! Do you prefer an early start to the day? Do you enjoy providing an excellent service? We are excited to announce the opportunity to become a part of our dynamic, hard-working, and friendly Sample Reception team, with two positions available in the department.
Axiom Veterinary Laboratory (part of the CVS Group) is a busy diagnostic pathology facility committed to providing top-quality clinical testing services to a large client base of veterinary practices across the country and abroad. You would be part of a team responsible for unpacking veterinary sample submissions and booking them into our system quickly and accurately, thereby ensuring that test requests are distributed amongst our laboratory departments promptly and results delivered to client practices as swiftly as possible. You must be able to remain focused and calm under pressure. Customer care is integral to our business and so the successful candidates will have a “can do” attitude. This position does not require prior laboratory experience as comprehensive training will be provided in all procedures.
Position details
- Contract: 12 Month Fixed Term Contract
- Hours per week: 30 hours per week
- Shift Pattern: 05:00 - 11:00 Tuesday - Saturday
- Starting Salary: Will be in line with National Minimum Wage
- Location: Axiom Veterinary Laboratories, Manor House, Brunel Road, Newton Abbot, TQ12 4PB
Key responsibilities
- Opening, checking, and recording details of newly received submissions and checking against the associated submission forms
- Transferring information from submission forms to the laboratory information system (LIMS) accurately and efficiently
- Numbering and racking samples and preparing them appropriately for onward movement to the relevant laboratory department(s)
- Taking receipt of incoming supplies deliveries and distributing stock to appropriate recipients/departments
- Organising shipment of laboratory consignments to external addresses, including but not limited to clients and partner/referral laboratories
- Handling incoming telephone calls in a polite, confident and concise manner, transferring calls to relevant colleagues as appropriate
- Making outgoing telephone calls to clients
- Handling both internal and external emails
- Receiving and processing results from referral laboratories
- Contributing to the Quality system, including performing data entry checks, and seeking and recording client feedback
Key skills
- Fast and precise data entry skills are essential, in addition to a keen eye for detail
- Basic computing knowledge is required including use of Word, Outlook, and Excel
- Excellent communication skills with the ability to interact effectively with clients and staff on all levels
- Ability to plan and organise own workload when appropriate and prioritise when necessary
- Confident in understanding and following Standard Operating Procedures
- Ability to work as part of a small team at laboratory level as well as with members of the wider CVS company, always maintaining a professional attitude and behaviour
- Staff are expected to work under their own initiative for routine tasks in which they are competent, using best judgement to know when to seek advice
Hours will be as per terms and conditions of employment, but flexibility is required.
Benefits
- Five weeks' annual leave entitlement (plus bank holidays) pro rata, with one extra day per completed year of service (up to maximum of five days)
- Access to our industry-leading Sharesave scheme
- Health Shield cover scheme
- Enhanced maternity/paternity/adoption leave
- Discounted pet healthcare
- Plus more, including an Employee Assistance Programme with numerous mental health and wellbeing support resources
To apply for this position, please click the 'Apply Now' button.
Laboratory Administrator - 12 Month Fixed Term Contract employer: Axiom
Contact Detail:
Axiom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laboratory Administrator - 12 Month Fixed Term Contract
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Axiom Veterinary Laboratory and its values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your data entry skills and customer care attitude.
✨Tip Number 3
Dress the part! Even if it’s a lab environment, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Laboratory Administrator - 12 Month Fixed Term Contract
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love candidates who are excited about joining our Sample Reception team and providing excellent service. A positive attitude can really make your application stand out.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills like data entry and communication. We want to see how your experience aligns with the responsibilities of the Laboratory Administrator role, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can handle tasks efficiently under pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Axiom Veterinary Laboratories!
How to prepare for a job interview at Axiom
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Laboratory Administrator. Familiarise yourself with tasks like data entry, sample handling, and customer communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires fast and precise data entry skills, be prepared to discuss examples from your past experiences where attention to detail was crucial. Whether it’s a project at school or a previous job, highlight how your keen eye for detail helped achieve positive outcomes.
✨Demonstrate Your Customer Care Skills
Customer care is integral to the role, so think of instances where you've provided excellent service. Be ready to share how you handled difficult situations or went the extra mile for clients. This will illustrate your 'can do' attitude and ability to remain calm under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or the company culture. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
