At a Glance
- Tasks: Provide onsite support and troubleshoot desktop computing issues for users.
- Company: Axiom Technologies is a global IT services partner for medium to large enterprises.
- Benefits: Gain hands-on experience, flexible work options, and opportunities for growth.
- Why this job: Join a dynamic team, enhance your IT skills, and make a real impact.
- Qualifications: 2 years of experience preferred; open to freshers with relevant IT backgrounds.
- Other info: Willingness to travel 12-18 miles; freelancers are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
Personal Attributes:
In-depth knowledge of:
Basic knowledge of:
IT Qualifications
At least one of the following:
Experience in a similar role
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
IT Desktop Support- Luton, employer: Axiom Technologies
Contact Detail:
Axiom Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Desktop Support- Luton,
✨Tip Number 1
Familiarise yourself with the specific IT tools and technologies mentioned in the job description, such as SCCM for deployment and troubleshooting various operating systems. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent interpersonal abilities. Consider preparing examples from your past experiences where you successfully resolved user issues or provided exceptional support.
✨Tip Number 3
Network with current or former employees of Axiom Technologies through platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential technical questions by practising common troubleshooting scenarios related to Windows, Apple, and virtual operating systems. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
We think you need these skills to ace IT Desktop Support- Luton,
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT skills and experiences, especially those related to desktop support, troubleshooting, and customer service. Use keywords from the job description to align your qualifications with what Axiom Technologies is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to deliver quality work. Mention specific experiences that demonstrate your problem-solving skills and your proficiency with various operating systems and tools.
Highlight Certifications: If you have any relevant certifications like CompTIA A+ or Microsoft Certified IT Professional, make sure to prominently feature them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Axiom Technologies
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various operating systems, especially Windows 7/8 and 10. Highlight any troubleshooting scenarios you've handled and be ready to demonstrate your knowledge of hardware and software installation.
✨Emphasise Customer Service Experience
Since this role involves providing support to end-users, it's crucial to showcase your excellent customer service skills. Share examples of how you've effectively communicated with users and resolved their issues in a timely manner.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've faced technical challenges and how you approached solving them. This will illustrate your analytical skills and ability to work under pressure, which are key attributes for this position.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the company's IT infrastructure or the tools they use. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.