At a Glance
- Tasks: Provide on-site support for desktops, laptops, and mobile devices while troubleshooting issues.
- Company: Join Axiom Technologies, a global IT services partner with a dynamic work culture.
- Benefits: Gain hands-on experience, flexible hours, and opportunities for professional growth.
- Why this job: Be the tech hero who ensures smooth operations for users in a fast-paced environment.
- Qualifications: Bachelor's degree or equivalent experience in IT, plus 1+ year in desktop support.
- Other info: Enjoy a collaborative atmosphere with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
Qualifications Required:
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.
Preferred:
Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).
Working Conditions:
On-site support may be required.
Occasional lifting of equipment (up to 25 lbs).
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
IT Desktop Support- London, United Kingdom (Dispatch/On Demand Request). employer: Axiom Technologies
Contact Detail:
Axiom Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Desktop Support- London, United Kingdom (Dispatch/On Demand Request).
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. You never know who might be looking for someone just like you, and it’s a great way to get your name out there.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you feel more confident. Focus on common IT support scenarios and how you’d tackle them.
✨Tip Number 3
Show off your troubleshooting skills! When you get the chance to chat with potential employers, share specific examples of how you’ve solved problems in the past. It’ll make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you’re proactive and really interested in the role.
We think you need these skills to ace IT Desktop Support- London, United Kingdom (Dispatch/On Demand Request).
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support and IT roles. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of Windows, macOS, and any ticketing systems you've used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky tech issues in the past. We’re looking for those strong troubleshooting abilities, so share specific instances where you’ve made a difference.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Axiom Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, macOS, and Linux operating systems. Be ready to discuss your experience with troubleshooting hardware and software issues, as well as any ticketing systems you've used like ServiceNow or JIRA.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about times when you resolved a tricky issue for a user or improved a process—these stories will showcase your troubleshooting abilities.
✨Communicate Clearly and Confidently
Since this role involves a lot of interaction with end-users, practice explaining technical concepts in simple terms. Good communication is key, so be ready to demonstrate your interpersonal skills during the interview.
✨Understand the Company Culture
Research Axiom Technologies and their approach to IT services. Knowing their values and how they support their clients can help you tailor your answers and show that you're a good fit for their team.