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- Tasks: Provide desktop support and troubleshoot tech issues for users in a dynamic environment.
- Company: Join Axiom Technologies, a global IT services partner with a collaborative culture.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Why this job: Be the go-to tech hero, solving problems and making a real difference every day.
- Qualifications: Bachelor’s degree in IT or related field and 1+ year of support experience required.
- Other info: On-site support with potential for flexible scheduling and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
Qualifications Required:
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.
Preferred:
Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).
Working Conditions:
On-site support may be required.
Occasional lifting of equipment (up to 25 lbs).
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
IT Desktop Support- Enfield, United Kingdom (Dispatch/On Demand). employer: Axiom Technologies
Contact Detail:
Axiom Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Desktop Support- Enfield, United Kingdom (Dispatch/On Demand).
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT support. You never know who might be looking for someone just like you, and it’s a great way to get your name out there.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you nail those tricky questions. Remember, confidence is key, so show them what you've got!
✨Tip Number 3
Tailor your approach! When you find a job that excites you, research the company and its culture. Use that knowledge to connect your skills to their needs during interviews. It shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace IT Desktop Support- Enfield, United Kingdom (Dispatch/On Demand).
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Desktop Support role. Highlight your experience with desktop support, ticketing systems, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Troubleshooting Skills: In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We’re keen to see your problem-solving abilities in action, so share those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Axiom Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, macOS, and Linux operating systems. Be ready to discuss your experience with troubleshooting hardware and software issues, as well as any ticketing systems you've used like ServiceNow or JIRA.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with end-users, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated with non-technical staff to resolve issues.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific support scenarios. Prepare by thinking through common issues you’ve faced in previous roles and how you resolved them. This will show your problem-solving skills in action.
✨Demonstrate Team Collaboration
Axiom Technologies values teamwork, so be ready to discuss how you've collaborated with other IT teams in the past. Share examples of how you escalated issues or worked on projects together to highlight your ability to work well in a team environment.
