Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support for various operating systems and troubleshoot tech issues.
- Company: Join a leading tech firm with a focus on innovation and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in your IT career.
- Why this job: Be the go-to tech hero, solving problems and making a difference every day.
- Qualifications: Experience in IT support or relevant certifications; freshers with IT backgrounds are welcome.
- Other info: Dynamic work environment with chances to learn and travel within 20-30 KM.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, England, United Kingdom
Responsibilities:
- Handling different PC operating systems (Windows 7/8 and 10)
- Performing hardware and software installation (understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
- Good knowledge of infrastructure support
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of:
- Microsoft Office applications
- PC/Laptop hardware
- PC/Laptop peripherals, including printers
Basic knowledge of:
- Active Directory
- Exchange
- Apple OS
- SCCM
IT Qualifications:
- At least one of the following:
- PC/Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience:
- 2+ years of relevant experience. Freshers and IT students are also welcome but with IT backgrounds.
- Ready to travel 20-30 KM as per the requirement.
IT Desktop Support employer: Axiom Technologies
Contact Detail:
Axiom Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Desktop Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and troubleshooting successes. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Brush up on your knowledge of Windows, Apple OS, and troubleshooting techniques. The more confident you are, the better you'll perform under pressure!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Desktop Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with different PC operating systems and any relevant certifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your customer service skills can make a difference at StudySmarter. Keep it friendly and professional – we love a good story!
Show Off Your Technical Skills: When filling out your application, mention specific tools and technologies you’ve worked with, like SCCM or Active Directory. We’re keen on candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Axiom Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of different PC operating systems, especially Windows 7, 8, and 10. Be ready to discuss your experience with hardware and software installations, and don’t forget to mention any familiarity with deployment tools like SCCM.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with users, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and how you handle challenging situations with professionalism.
✨Demonstrate Problem-Solving Abilities
Expect to face some technical questions or scenarios during the interview. Practice explaining your troubleshooting process clearly and concisely. Use specific examples from your previous experiences to showcase your analytical skills and ability to think outside the box.
✨Be Organised and Detail-Oriented
Prepare for the interview by organising your thoughts and materials. Bring along any relevant certifications and be ready to discuss how your attention to detail has helped you succeed in previous roles. This will show that you’re well-prepared and serious about the position.
