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- Tasks: Provide on-site and remote support for desktop environments and troubleshoot technical issues.
- Company: Global IT service provider based in Northern Ireland.
- Benefits: Competitive salary, flexible working hours, and opportunities for skill development.
- Why this job: Join a dynamic team and make a difference in tech support while enhancing your skills.
- Qualifications: Bachelor's degree, one year of experience, and strong knowledge of Windows OS and Office 365.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
A global IT service provider in Northern Ireland is seeking a Desktop Support Technician to provide essential onsite assistance and support for desktop environments. The ideal candidate will have a Bachelor's degree, at least a year of relevant experience, and strong knowledge of Windows OS and Office 365.
Responsibilities include:
- Troubleshooting
- Maintaining IT assets
- Assisting employees with technical issues
This role may require occasional after-hours support and lifting of equipment.
Desktop Support Specialist — On-Site & Remote in Belfast employer: Axiom Technologies
Contact Detail:
Axiom Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Specialist — On-Site & Remote in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to demonstrate your troubleshooting prowess. Bring along examples of how you've solved tech issues in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Desktop Support Specialist. Plus, it gives us a better chance to see your application and get you in front of the right people.
We think you need these skills to ace Desktop Support Specialist — On-Site & Remote in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience with desktop support and your knowledge of Windows OS and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing IT support and how your background makes you a great fit for our team. Keep it friendly and professional, just like us!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing problem-solving in action, so share specific instances where you’ve made a difference in a desktop environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Desktop Support Specialist role. Plus, it’s super easy!
How to prepare for a job interview at Axiom Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and Office 365. Be ready to discuss common troubleshooting scenarios and how you would handle them. This shows that you’re not just familiar with the software, but you can also think on your feet.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully resolved technical issues or supported users. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewer see your practical experience in action.
✨Be Ready for Hands-On Questions
Since this role involves troubleshooting and maintaining IT assets, expect some hands-on questions or scenarios. Practise explaining your thought process as you work through a problem. This demonstrates your analytical skills and approach to real-world issues.
✨Prepare for After-Hours Scenarios
Since the job may require occasional after-hours support, be prepared to discuss your availability and how you would manage work-life balance. Showing that you’re flexible and committed can set you apart from other candidates.
