Salesforce Solution Architect

Position: Salesforce Solution Architect
Location: London, UK (Hybrid 2 days in a week to office)
Duration: Full Time

Job Description:

Primary Responsibilities:

• As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions
• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead discovery and requirements refinement sessions to uncover customers\’ business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis for Salesforce functionality and client requirements
• Explain Gold Standard feature solutions and work with the customer to best build processes around standard functionality when possible
• Manage deployments of both metadata and record-based configuration components
• Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
• Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
• Develop training curriculum and deliver training sessions to the solution\’s end users
• Work with a Silverline Project Manager to manage a project to scope, budget and timeline expectations

Role Requirements:

• 5+ years client-facing consulting experience within the Salesforce ecosystem
• 3+ years experience as a Salesforce Solution Architecture role
• 3+ years implementing Sales & Service Cloud as well as other SF & CRM platforms including relational databases
• Industry expertise in Financial Services (Banking, Wealth, Capital Markets etc), Insurance, Healthcare, Media plus others
• Proficient writing skills for producing functional specifications documentation
• Outstanding communication skills, with both the internal team and clients
• Experienced with learning and leveraging cloud-based technologies
• Comfortable with a fast-paced, high performance environment
• Self-starter, ambitious, flexible, team player
• Salesforce Certifications required
• Experience with release management tools such as Gearset, Copado or AutoRabit a plus
• BA/BS degree or equivalent work experience. MBA is a plus