Microsoft Dynamics 365 Licensing Specialist

We are seeking a Microsoft Dynamics 365 (D365) Licensing Specialist with 3‑5 years of hands‑on experience in Microsoft licensing to manage, optimise, and advise on D365 licensing across internal teams and client engagements. The role plays a critical part in cost optimisation, compliance, and commercial accuracy, particularly in supporting sales pursuits, renewals, and ongoing service delivery. A clear understanding of FSCM security models, as these determine licensing requirements, and knowledge of FSCM licence enforcement.

Key Responsibilities

• D365 Licensing Strategy & Advisory: Advise on appropriate Dynamics 365 licence selection across modules such as Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and related add‑ons. Assess client and internal requirements and recommend licensing scenarios aligned to Microsoft rules and best practice. Support licensing design for new deals, renewals, expansions, and contract changes. Stay current with Microsoft licensing changes, promotions, and CSP policy updates.
• Sales & Delivery Support: Act as a licensing subject‑matter expert for Sales, Presales, and Delivery teams. Provide guidance during RFPs, bids, SOW creation, and commercial reviews to ensure licensing accuracy and compliance. Validate licensing assumptions for effort models, commercials, and margin protection.
• Cost Optimisation & Commercial Governance: Identify opportunities to optimise licensing costs while ensuring functional coverage and compliance. Support use of Microsoft global promotions and incentive programmes where applicable. Assist with forecasting licence demand, renewals, and budget planning.
• Compliance & Reporting: Ensure compliance with Microsoft licensing agreements and CSP requirements. Maintain accurate records of licences, assignments, and usage. Support internal compliance checks and readiness for any external audits.
• Stakeholder & Vendor Management: Act as a liaison with Microsoft and/or CSP licensing partners on pricing, renewals, and licensing clarifications. Work closely with IT, Finance, Procurement, and Delivery leadership.
• Training & Continuous Learning: Complete Microsoft licensing training on joining and maintain ongoing certification/training throughout the year. Educate internal stakeholders on correct licence usage, do's and don'ts, and common pitfalls to avoid over‑licensing or misuse.

Skills & Experience

Essential: 3-5 years' experience in Microsoft licensing, with a strong focus on Dynamics 365. Solid understanding of D365 licensing models, including Finance & Operations, CE apps, Power Platform, and attach licences. Experience working within CSP/Direct CSP models and Microsoft Admin Portals. Strong analytical skills and attention to detail, especially in commercial and contractual contexts. Ability to clearly explain complex licensing topics to non‑technical audiences.

Desirable/Nice to Have: Microsoft certifications (Dynamics 365 or Licensing Fundamentals/Associate level). Exposure to enterprise or multi‑client D365 environments. Experience supporting presales or deal qualification activities.

Personal Attributes: Commercially aware and detail‑oriented. Confident communicator with stakeholders at multiple levels. Proactive, organised, and comfortable working independently. Strong sense of ownership and accountability.