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For Companies At a Glance
- Tasks: Coordinate engineers, manage service schedules, and support technical projects.
- Company: Join a growing business with a supportive team environment.
- Benefits: Competitive salary, training opportunities, and a stable long-term role.
- Why this job: Be the backbone of our operations and make a real impact.
- Qualifications: Strong organisational skills and excellent communication abilities.
- Other info: Perfect for proactive individuals looking to grow in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Working Hours are Monday to Friday 9:00am - 17:00pm
We are seeking an organised and proactive Service Coordinator to support the smooth operation of our service and engineering activities. The role is central to coordinating engineers, managing service schedules, supporting technical projects, and ensuring accurate administration across systems and suppliers. This is a varied position requiring strong coordination skills, attention to detail, and the ability to work closely with engineers, managers, suppliers, and internal teams.
Key Responsibilities
- Schedule and book service and remedial visits for Generator Engineers
- Liaise with the Technical Projects Manager to coordinate engineers for projects and complex works
- Arrange and manage UPS service visits with external suppliers
- Produce RAMS and quotations for recommended works
- Review job reports produced by the Administrator for accuracy and completeness
- Update BigChange invoicing on a weekly basis
- Monitor expired service contracts monthly and prepare renewal quotations in coordination with the Sales Manager
- Maintain and update generator set details on BigChange (filters, AVR, control panels, etc.)
- Update and maintain the tools register
- Administer PPE stock levels and reorder as required
- Assist the Spares Manager / Administrator with ordering parts when necessary
- Support with quotations, sales orders, and arranging couriers as required
- Assist with invoice queries
- Answer and manage group phone calls as needed
Skills & Experience
Essential:
- Strong organisational and coordination skills
- Excellent communication skills, both written and verbal
- Good attention to detail and administrative accuracy
- Confident using computer systems and databases
Desirable:
- Experience in a service coordination, engineering, or facilities environment
- Familiarity with BigChange or similar job management systems
- Experience producing RAMS and quotations
- Knowledge of generators, UPS systems, or technical services (advantageous but not essential)
Personal Attributes
- Professional and reliable
- Proactive and solutions-focused
- Able to work independently and as part of a team
- Comfortable liaising with engineers, suppliers, and management
What We Offer
- Competitive salary (dependent on experience)
- Stable, long-term role within a growing business
- Training and development opportunities
- Supportive team environment
If you are interested and sounds like the perfect position for you, please apply now!
Service Coordinator employer: Axiom Personnel Ltd
Contact Detail:
Axiom Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and service sectors. You never know who might have a lead on a Service Coordinator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Show them you’re not just another candidate; demonstrate your knowledge about their operations and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Service Coordinator, you'll need to liaise with various teams. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and coordination skills. We want to see how your experience aligns with the role of Service Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your attention to detail and communication skills.
Show Off Your Tech Savvy: Since we use systems like BigChange, it’s a good idea to mention any experience you have with job management systems or similar tech. If you’re confident with databases, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Axiom Personnel Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss specific examples of how you've successfully managed schedules or coordinated projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your attention to detail.
✨Communicate Clearly and Confidently
Excellent communication is key for a Service Coordinator. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re genuinely interested and engaged, plus it gives you valuable insights into whether this is the right fit for you.
