We are looking for an experienced Mailroom & Porterage Manager to lead mailroom, porterage, courier and distribution services across multiple sites within a secure and highly regulated environment.
Key Responsibilities
- Lead and manage a multi-site team of mailroom operatives and porters, including rotas, training, performance and workforce planning.
- Oversee all inbound and outbound mail, parcels, couriers and internal distribution, ensuring agreed service levels are met.
- Manage porterage operations, internal moves and the movement of furniture, equipment, records and supplies.
- Oversee the secure handling, logging, tracking and distribution of confidential, sensitive and accountable items.
- Manage cash, cheques, valuables and financial documents in line with strict security and audit procedures.
- Ensure compliance with security protocols, GDPR, data protection, confidentiality and regulatory requirements.
- Manage mail screening, X‑ray operations and suspicious package procedures where applicable.
- Maintain chain‑of‑custody procedures and lead incident investigations, audits and corrective actions.
- Manage courier providers, suppliers, budgets and operational costs.
- Act as the key operational contact for clients, handling service issues, escalations and regular service reviews.
- Identify opportunities to improve processes, technology, efficiency and service delivery.
About You
- Current SC Clearance is essential.
- Willingness to undergo enhanced security screening, background checks and ongoing vetting.
- Proven experience managing teams in a security sensitive, highly regulated or confidential environment.
- Experience within mailroom, porterage, facilities, logistics or distribution operations.
- Strong understanding of information security, data protection, chain of custody and security incident reporting.
- Excellent leadership, organisational and stakeholder management skills.
- High level of discretion, professionalism and confidentiality.
Desirable
- DV Clearance.
- Experience within Government, Defence, Financial Services, Critical Infrastructure or secure corporate environments.
- Experience with mail screening, X‑ray equipment and suspicious package procedures.
#J-18808-Ljbffr
Mailroom & Porterage Manager in City of London employer: Axiom Personnel Ltd
Axiom Personnel is an excellent employer, offering a supportive work culture that values attention to detail and craftsmanship. Located in Rainham, Essex, the company provides full-time opportunities with competitive pay and a focus on employee growth, making it an ideal place for those with sewing or textiles experience to thrive in a fast-paced environment.
