At a Glance
- Tasks: Deliver high-quality beauty and wellness treatments in a luxurious spa environment.
- Company: Join the vibrant team at Radisson Blu Hotel, London Canary Wharf East.
- Benefits: Enjoy hotel discounts, free meals, and access to mental health support.
- Other info: Be part of a diverse team committed to sustainability and community support.
- Why this job: Make a real impact on guests' relaxation and wellbeing while growing your career.
- Qualifications: Level 3 Diploma in Beauty Therapy and a passion for wellness.
The predicted salary is between 18900 - 23100 £ per year.
Radisson Blu Hotel, London Canary Wharf East
Situated on the east bank of the Thames, the four-star New Providence Wharf hotel is a modern luxury retreat near the world-famous O2 Arena, and just 20 minutes from the Ex Cel Centre and London City Airport.
We are looking for a skilled, professional, and customer-focused Spa Therapist to join our spa and leisure team.
In this role, you will deliver a range of high-quality beauty and wellness treatments, ensuring a relaxing, rejuvenating and memorable experience.
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at 250 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
We are committed to providing a luxurious and tranquil spa experience.
As a Health and Beauty Therapist, you will be responsible for delivering professional beauty and wellness treatments, promoting spa services, and ensuring every guest receives an exceptional experience.
We are committed to providing a luxurious and tranquil spa experience.
As a Health and Beauty Therapist, you will be responsible for delivering professional beauty and wellness treatments, promoting spa services, and ensuring every guest receives an exceptional experience.
Responsibilities will include but are not limited to
- Providing a range of Spa Treatments, including, Massages body treatments and fecials .
- Consulting with guests to understand their needs and recommending suitable treatments and products.
- Ensuring a welcoming, relaxing, and professional atmosphere in all spa and treatment areas.
- Maintaining high standards of cleanliness and hygiene in treatment rooms and spa facilities.
- Promoting and upselling spa treatments, wellness packages, and retail products to enhance the guest experience.
- Collaborating with the leisure and spa team to deliver exceptional customer service and maintain spa standards.
- Handling guest inquiries and providing information about available treatments and wellness programs.
- Handling reception duties such as phone call, emails, membership enquiries and Spa bookings
- Level 3 DIPLOMA in Beauty Therapy Treatments Required
- Passionate about Spa treatments and the wellness industry.
- Will perform all treatments to an exceptional standard, protocols and standards taught in training, whilst tailoring to the client’s specific needs.
- Keeps up to date with current techniques and new trends related to their field of work.
- A flexible approach to work, with availability for shifts including mornings/afternoon, weekends, and public holidays as required.
- Preferably experiences in a similar role within a spa environment.
- A friendly and professional approach with strong customer service skills.
- Ability to work well as part of a team and take initiative when required.
You must have the right to work in the UK to be eligible for this role.
Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London Canary Wharf East.
Opportunities for all
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations.
We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills.
We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint.
We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet.
Working closely with our Hotel Owners, we are committed to the journey to sustainability.
In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can.
Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising.
Our hotels aim to leave a positive impact on their neighbourhoods.
At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment.
Caring about people extends outside our business and is part of our DNA.
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Spa Therapist employer: Axiom Hospitality Limited
Axiom Hospitality is an exceptional employer that prioritises employee wellbeing and growth, offering a competitive salary of £30,000 per annum alongside generous benefits such as hotel discounts, increasing holiday entitlement, and access to financial wellbeing platforms. Our vibrant work culture fosters inclusivity and sustainability, providing ample opportunities for training and career progression in the heart of London, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Axiom Hospitality Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Axiom Hospitality Limited
Don't be shy about reaching out to Axiom Hospitality Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Axiom Hospitality Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Axiom Hospitality Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
