Luxury Front Desk Supervisor, Guest Experience Lead

Luxury Front Desk Supervisor, Guest Experience Lead

Full-Time On-site
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Middle Eight, a five‑star luxury lifestyle hotel in Covent Garden, London, is seeking a Reception Supervisor to lead a shift and deliver five‑star service with a personal touch. You will welcome guests, remember preferences and ensure smooth desk operations from arrival to departure.

Reporting to the Front Office Manager, you’ll supervise check-ins/outs, support rotas, coaching and appraisals, and collaborate with Housekeeping and F&B to maintain an effortless guest experience.

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Luxury Front Desk Supervisor, Guest Experience Lead employer: Axiom Hospitality Limited

Axiom Hospitality is an exceptional employer that prioritises employee wellbeing and growth, offering a competitive salary of £30,000 per annum alongside generous benefits such as hotel discounts, increasing holiday entitlement, and access to financial wellbeing platforms. Our vibrant work culture fosters inclusivity and sustainability, providing ample opportunities for training and career progression in the heart of London, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.

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Contact Details:

Axiom Hospitality Limited Recruitment Team