Housekeeping Attendant

Housekeeping Attendant

Glasgow Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Housekeeping Attendant, ensuring top-notch cleanliness and guest satisfaction.
  • Company: Axiom Hospitality is a fast-growing, equal-opportunity hospitality company with global aspirations.
  • Benefits: Enjoy £12.60/hour, hotel discounts, 28 days holiday, free meals, and mental health support.
  • Why this job: Be part of a vibrant team, create memorable experiences, and contribute to sustainability efforts.
  • Qualifications: Must be self-motivated, detail-oriented, and possess outstanding customer service skills.
  • Other info: We welcome diverse applicants and are committed to making a positive community impact.

Salary - £12.60 per hour

We are currently recruiting for Housekeeping Attendant to join our Truly Talented team. Reporting directly to the Head Housekeeper, you will be responsible for maintaining the highest standards of cleanliness throughout the hotel. You will perform all required cleanliness tasks and ensure that our guests are receiving an excellent guest experience.

What we offer:

  • £12.60 per hour
  • Permanent, Various hours available
  • We are a REAL LIVING wage Employer!

Your role:

As a Housekeeping Attendant, your focus will be to create a positive and memorable arrival experience for guests through high standards of cleanliness and efficient service.

Responsibilities:

  • Welcoming and acknowledging all guests; anticipating and addressing guests' service needs;
  • Ensuring that all guests' rooms and public areas are beautifully presented;
  • Delivering a high level of customer satisfaction in line with our core values and standards.

The ideal person for this role will be:

  • Enthusiastic about change, focused on details and trusting.

Core skills and experience required:

  • Highly self-motivated, confident, decisive and able to work with limited supervision;
  • Outstanding customer service skills with the ability to anticipate guests' needs;
  • A team player able to work to defined procedures and standards;
  • Results-focused with a desire to succeed.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Benefits:

  • Worldwide employee discounts at Radisson Hotels;
  • Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount;
  • 28 days holiday, including bank holidays, increasing yearly to 33 days;
  • Discounts across retail, restaurants, events and more through our benefits & rewards portal;
  • Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
  • Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
  • Yearly complimentary Axiom Xcape stayover after one year of service;
  • A growing team with great training, progression, and promotion opportunities;
  • Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
  • Free meals while on shift;
  • Length of service awards, ranging from 1 year to 20-year rewards and more!

Opportunities for all:

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

We are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods.

Housekeeping Attendant employer: AXIOM HOSPITALITY LIMITED

At Axiom Hospitality, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a Housekeeping Attendant at the Radisson Blu Hotel Glasgow, you will enjoy competitive pay, extensive benefits including generous holiday allowances, and opportunities for career progression within a rapidly growing company. Our commitment to employee wellbeing, sustainability, and community engagement ensures that you will be part of a team that not only strives for excellence in service but also makes a positive impact on the environment and local community.
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Contact Detail:

AXIOM HOSPITALITY LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Attendant

✨Tip Number 1

Familiarise yourself with the hotel’s values and standards. Understanding what Axiom Hospitality stands for will help you align your approach during interviews and demonstrate that you’re a good fit for their team.

✨Tip Number 2

Showcase your customer service skills in any interactions you have with the company. Whether it’s during a phone call or at an open day, make sure to highlight your ability to anticipate and meet guests' needs.

✨Tip Number 3

Prepare to discuss your experience with teamwork and working under limited supervision. The role requires a self-motivated individual, so be ready to share examples of how you've successfully worked both independently and as part of a team.

✨Tip Number 4

Research common housekeeping practices and standards. Being knowledgeable about cleanliness protocols and guest service expectations can set you apart from other candidates and show your commitment to the role.

We think you need these skills to ace Housekeeping Attendant

Attention to Detail
Outstanding Customer Service Skills
Self-Motivation
Teamwork
Time Management
Ability to Work Independently
Adaptability
Communication Skills
Problem-Solving Skills
Knowledge of Cleaning Procedures
Positive Attitude
Reliability
Physical Stamina

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any previous roles where you maintained cleanliness standards or provided excellent guest experiences.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention specific skills that align with the job description, such as attention to detail and self-motivation.

Highlight Customer Service Skills: In your application, focus on your ability to anticipate guests' needs and provide outstanding service. Use examples from past experiences to demonstrate how you've excelled in customer-facing roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Attendant.

How to prepare for a job interview at AXIOM HOSPITALITY LIMITED

✨Show Enthusiasm for Cleanliness

Make sure to express your passion for maintaining high standards of cleanliness. Share any previous experiences where you took pride in your work, as this will resonate well with the interviewers.

✨Demonstrate Customer Service Skills

Prepare examples of how you've gone above and beyond to meet customer needs in past roles. Highlight your ability to anticipate guests' requirements, as this is crucial for a Housekeeping Attendant.

✨Be Ready to Discuss Teamwork

Since this role requires working closely with others, be prepared to talk about your experience as a team player. Mention specific instances where you collaborated effectively with colleagues to achieve common goals.

✨Understand the Company Values

Familiarise yourself with Axiom Hospitality's core values and sustainability efforts. Showing that you align with their mission can set you apart from other candidates and demonstrate your commitment to their ethos.

Housekeeping Attendant
AXIOM HOSPITALITY LIMITED
A
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