At a Glance
- Tasks: Lead and develop the food and beverage team while ensuring excellent guest satisfaction.
- Company: Join the four-star Dalmahoy Hotel, a celebration of Scottish heritage near Edinburgh.
- Benefits: Earn £13.60 per hour, enjoy hotel discounts, and receive up to 33 days holiday.
- Other info: Diverse workplace committed to sustainability and community support.
- Why this job: Be part of a dynamic team with great training and career progression opportunities.
- Qualifications: Passion for hospitality and previous supervisory experience preferred.
The predicted salary is between 13.6 - 13.6 £ per hour.
Dalmahoy is located 7 miles from Edinburgh's city centre, surrounded by beautiful Scottish countryside. With spectacular views to Edinburgh Castle and the Forth Bridges, it is a celebration of Scottish heritage dating back to the 13th century. With 18 operating departments and up to 250 employees, Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines. We are currently looking for a Food and Beverage Supervisor to join our Truly Talented team.
What we offer:
- £13.60 per hour
- Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Stream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £500 per successful hire
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role:
You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests. Responsibilities of Food and Beverage Supervisor will include but are not limited to:
- Deputising for the Food & Beverage Manager in their absence
- Leading and developing the team
- Supervising, encouraging and developing the food and beverage team
- Ensuring all service standards are maintained throughout the breakfast operation
- Ensuring that all tables are set and ready for welcoming guests at all times
- Ensuring that all guests’ orders are taken and executed in a timely manner
- Having good knowledge of the food and beverage menu
- Responding to guests’ queries on the menu selection
- Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams
- Addressing any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly
You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.
The core skills and experience required to succeed:
- Truly passionate about the Hospitality Industry
- Previous supervisory experience in a busy environment is preferred
- Excellent personal presentation
- Good understanding of food hygiene and health & safety procedures
- Ability to function independently with a minimum of supervision
- Excellent communication skills, the ability to communicate verbally and in writing
- To be an enthusiastic team player with a flexible approach
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Opportunities for all:
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods.
Food & Beverage Supervisor employer: Axiom Hospitality Limited
Axiom Hospitality is an exceptional employer that prioritises employee wellbeing and growth, offering a competitive salary of £30,000 per annum alongside generous benefits such as hotel discounts, increasing holiday entitlement, and access to financial wellbeing platforms. Our vibrant work culture fosters inclusivity and sustainability, providing ample opportunities for training and career progression in the heart of London, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Axiom Hospitality Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Axiom Hospitality Limited
Don't be shy about reaching out to Axiom Hospitality Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Axiom Hospitality Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Axiom Hospitality Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
