At a Glance
- Tasks: Assist in managing events and ensure exceptional guest experiences at our beautiful hotel.
- Company: Join Axiom Hospitality at the stunning Forest of Arden Hotel & Country Club.
- Benefits: Enjoy a competitive salary, hotel discounts, and up to 33 days holiday.
- Other info: Opportunities for growth, training, and making a positive community impact.
- Why this job: Be part of a dynamic team creating memorable events in a picturesque setting.
- Qualifications: Experience in hospitality or event management with strong leadership skills.
The predicted salary is between 30900 - 30900 £ per year.
The Forest of Arden Hotel and Country Club is set in peaceful Warwickshire countryside and is well placed for access to Birmingham, Coventry, and other major centres. We are looking for a motivated, detail-orientated, and service-driven Conference and Banqueting Assistant Manager to support the successful delivery of high quality events. In this role, you will assist in overseeing conference and banquet operations, ensuring seamless event execution and an exceptional guest experience.
What we offer:
- £30,900 per annum
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Stream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £500 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role:
As Conference and Banqueting Assistant Manager, you will play a key role in supporting the management of event operations, supervising the team, and ensuring each event runs smoothly from start to finish. Responsibilities will include but are not limited to:
- Assisting in the day-to-day operations of the conference and banqueting department, ensuring all events are executed to the highest standard
- Supervising and leading the events team, providing guidance and support during service
- Coordinating with the sales and events teams to ensure all client requirements are met
- Managing event setup and breakdown, ensuring rooms are prepared according to event specifications
- Ensuring all food and beverage service runs smoothly and efficiently throughout events
- Upholding high standards of service, cleanliness, and presentation in all event spaces
- Handling guest requests and resolving any issues to ensure a seamless experience
- Assisting with staff training and development to enhance service quality
- Monitoring stock levels and liaising with suppliers to ensure all necessary materials are available
The ideal person for this role will be enthusiastic about change, focused on details and trusting.
The core skills and experience required to succeed:
- Previous experience in conference and banqueting, hospitality, or event management
- Strong leadership skills with the ability to supervise and motivate a team
- Excellent organizational and problem-solving abilities, with a hands-on approach
- Ability to manage multiple events simultaneously in a fast-paced environment
- Strong customer service skills with a passion for delivering outstanding experiences
- Knowledge of food and beverage service, including health and safety regulations
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Our hotels aim to leave a positive impact on their neighbourhoods.
Conference and Banqueting Assistant Manager in Birmingham employer: Axiom Hospitality Limited
Axiom Hospitality is an exceptional employer that prioritises employee wellbeing and growth, offering a competitive salary of £30,000 per annum alongside generous benefits such as hotel discounts, increasing holiday entitlement, and access to financial wellbeing platforms. Our vibrant work culture fosters inclusivity and sustainability, providing ample opportunities for training and career progression in the heart of London, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Banqueting Assistant Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Axiom Hospitality Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Axiom Hospitality Limited
Don't be shy about reaching out to Axiom Hospitality Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference and Banqueting Assistant Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Axiom Hospitality Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Axiom Hospitality Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
