At a Glance
- Tasks: Provide professional quoting services and manage customer interactions in a dynamic team.
- Company: Join Axians UK, a tech services partner with a fun and supportive culture.
- Benefits: Enjoy hybrid working, career growth, and a collaborative environment.
- Other info: Be part of a global network and learn from peers worldwide.
- Why this job: Make an impact by supporting sales and delivering excellent customer service.
- Qualifications: Good education, some sales experience, and strong organisational skills required.
The predicted salary is between 30000 - 42000 £ per year.
This is primarily an office-based position working in the Central Operations Team reporting to the Central Operations Manager. The team does follow a Hybrid working practice in-line with the wider business guidelines. The primary objectives are to provide professional quoting services to the Axians Business Units and Customers and to ensure an efficient Service Transition.
KEY RESPONSIBILITIES
- Quoting Services: Provide a professional, proactive, and effective quoting service to the business and customer base. Ensure a customer-focused approach is maintained.
- Service Desk Management: Understand and update the Axians Service Desk (Contracts, Adds, Moves, and Changes). Fully understand annuity contract renewal and quoting processes and explain them to others.
- Sales Support Activities:
- CRM and Vendor Management: Own and manage relevant CRM updates; develop a full understanding of vendors’ compliance models, special deals, and registration policies; handle product registration and vendor install base updates.
- Customer Interaction and KPI Management: Act as the first point of call for incoming sales enquiries; ensure a professional and effective quoting service is delivered in line with agreed KPIs. Ensuring own and team adherence to Axians’ Management System Manual for Quality (ISO 9001), InfoSec (ISO 27001) and ESG (ISO 14001).
- Additional Responsibilities: Attend relevant training courses when required. Provide cover within the team as needed. Promote the Axians brand and demonstrate company values (Trust, Dynamic, Supportive).
- Value Demonstration: Consistently embody and demonstrate Axians’ UK core values— Trust, Dynamic, and Supported—in all interactions and behaviours, both internally and externally.
REQUIRED SKILLS AND QUALIFICATIONS
- Qualifications: Good general standard of education, including GCSE (or equivalent) English and Maths.
- Experience: Some previous experience in an internal sales or customer-facing role.
- Skills: Excellent telephone manner, highly organized, strong administrative skills, excellent customer service ethos, and proficiency in Excel and Word.
- Personal Qualities: Attention to detail, motivated to achieve, team player, competitive yet collaborative.
ABOUT US
Axians UK is a technology services partner that delivers transformative solutions to accelerate our customers’ ambitions in today’s ever-changing world. Whether they need tried‑and‑tested platforms or cutting‑edge innovation, we commit to customer excellence and invest in long‑term thinking. The strength of Axians’ global network as part of VINCI Energies means our customers can rely on our incredible people to deploy technology that achieves critical operational outcomes, wherever you are and whatever your need. Axians is a fun and growing business both in the UK and globally. We are part of a network of businesses where you can learn from and work with peers worldwide to help you achieve your ambitions. Supporting our employees and customers is at the heart of who we are. This means we can support a hybrid work environment, but we always work best in teams in person, either in our offices or on customer sites.
Sales Support Operations · Basingstoke · employer: Axians Networks Limited
Axians UK is an exceptional employer that fosters a dynamic and supportive work culture, offering employees the opportunity to thrive in a hybrid working environment. With a strong commitment to professional development and customer excellence, team members can expect to grow their skills while contributing to transformative technology solutions. Located in Basingstoke, employees benefit from a collaborative atmosphere that values trust and teamwork, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Operations · Basingstoke ·
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Operations · Basingstoke · at Axians Networks Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Axians Networks Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Operations · Basingstoke ·. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Operations · Basingstoke ·
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Axians Networks Limited:When writing your cover letter, make sure to tailor your message specifically for Axians Networks Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Axians Networks Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Axians Networks Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Axians Networks Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Axians Networks Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
