Surgical Scheduler

At Axia Women’s Health, recognized as a Great Place to Work for a 4th year in a row, our vision is to lead the way in improving women's health. Over 400 providers across nearly 200 women’s health centers in New Jersey, Pennsylvania, Indiana, and Kentucky form a caring, connected, and progressive community. Together, we put women first by delivering personalized care needed for women to lead healthier, happier lives.

We are currently seeking a Surgical Scheduler for our West Essex OB/GYN practice in Livingston, NJ.

Location: Livingston, NJ

Full‑Time Hours: 5 days/week – 9:00 am–5:00 pm

Pay or shift range: $18.00 to $24.00

Responsibilities:

• Schedules patients for office‑based procedures and surgeries as well as hospital/surgical center procedures and surgeries within appropriate time/location slot and using the appropriate scheduling code.
• Schedules necessary diagnostic and imaging tests for patients to be completed prior to procedures/surgeries, ensuring patients have proper medical clearance.
• Effectively utilises clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
• Confirms patient insurance coverage and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
• Provides accurate and detailed information to patients regarding test preparations, arrival times, and any other directional information needed, and takes appropriate action in responding to questions from patients.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed, and ensures completion of assessment for advance directive, including DNR, when applicable.
• Reviews discharge instructions with patients and ensures proper follow‑up appointments are scheduled at the time procedure/surgery is scheduled.
• Interfaces with appropriate vendor staff as needed to ensure all necessary equipment will be on site for office and hospital‑based procedures/surgeries, including scheduling with contracted anesthesia groups, and with appropriate hospital staff to ensure a cohesive working relationship in providing patients an excellent quality of care.
• Enters notes and any special instructions needed for scheduling into the electronic medical record.
• Completes pre‑procedure phone calls and confirms appointment times with patients; communicates any changes in scheduled appointments with patients in a timely manner.
• Completes FMLA/Disability paperwork as needed.
• Assists other members of the department as needed.

Skills:

• Excellent interpersonal skills and communication skills, both written and verbal, to communicate with patients, healthcare professionals, and other healthcare staff.
• Excellent data entry and meticulous attention to detail.
• Excellent computer skills and ability to navigate EMR.
• Critical thinking skills.

Education: Previous surgical scheduling experience highly preferred. OB/GYN or Reproductive Endocrinology and Infertility scheduling experience highly preferred. EMR familiarity and experience required.

Benefits:

• Full‑time benefit‑eligibility beginning the first of the month after hire.
• 401(k) with company match.
• Generous PTO offering with additional time off for volunteering.
• Choice of multiple medical insurance plans to best meet your needs.
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia‑paid life insurance, short‑term and long‑term disability.
• Free counseling for colleagues and family members, including parents and parents‑in‑law.
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft, long‑term care, pet insurance and more.

Legal and Diversity Statement: At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full‑time basis.

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.