At a Glance
- Tasks: Manage relationships with premium trading clients and deliver exceptional client experiences.
- Company: Join Axi, a leading global fintech with a client-first approach.
- Benefits: Enjoy competitive salary, private health insurance, and extensive learning opportunities.
- Other info: Hybrid working model with opportunities for career advancement.
- Why this job: Be part of a dynamic team driving growth in the UK trading market.
- Qualifications: Two years' experience in client-facing roles within regulated trading environments.
The predicted salary is between 50000 - 65000 £ per year.
Please note that we can only consider candidates who have the appropriate rights and documentation to work in the UK.
Who We Are
Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference, and Financial Spread Betting.
Our business has evolved into a world-class, multi-regional brokerage, supported by continued investment in technology, product innovation and client experience.
We provide retail, professional and institutional clients with access to global markets through a premium trading experience, supported by strong service, market expertise and a client-first approach.
The Role
As a Premium Client Manager, you will play a key role in supporting the growth of Axi’s UK business by managing and developing relationships with our premium and high-value trading clients.
Working within the Sales team, you will be responsible for delivering an exceptional client experience, supporting client retention and re-engagement, and identifying sustainable commercial opportunities within your client portfolio.
The role will primarily focus on Axi’s premium UK clients, with the potential to support selected international client relationships where appropriate and in line with regulatory requirements.
You will also represent Axi at relevant industry events, networking opportunities and client meetings, while working closely with internal teams to ensure clients receive a professional, compliant and market-leading service.
- Your EDGE Assignment / You Will
- Develop and maintain long-term relationships with Axi’s premium and high-value clients, primarily across the UK market.
- Manage a portfolio of key clients, ensuring a high-quality, proactive and personalised client experience.
- Understand client needs and coordinate with internal stakeholders to provide timely, effective and compliant support.
- Monitor client engagement, trading activity and account behaviour to identify opportunities for retention, re-engagement and sustainable business growth.
- Identify new business opportunities through approved business development activities, including networking, referrals, introducers, strategic partnerships and industry relationships.
- Build and maintain relationships with relevant market participants, trading communities, affiliates, introducing partners and other strategic contacts.
- Maintain an accurate pipeline of opportunities, client interactions and follow-up actions using the CRM system.
- Represent Axi at industry conferences, seminars, webinars, networking events and selected client meetings.
- Work closely with Sales, Marketing, Client Services, Compliance and other internal stakeholders to deliver consistent and positive client outcomes.
- Keep informed of market developments, competitor activity, industry trends and regulatory changes relevant to the UK CFD and financial spread betting market.
- Produce regular updates on pipeline activity, client engagement, retention initiatives and business development performance.
- Conduct all client interactions in accordance with FCA regulatory requirements, Consumer Duty principles, internal policies and Axi’s Code of Conduct, escalating any risks, complaints or regulatory concerns where appropriate.
Are You the One?
- Minimum two years’ experience in a Premium Client Manager, Relationship Manager, Senior Sales or similar client-facing role within an FCA-regulated CFD, financial spread betting or online trading brokerage.
- Demonstrated experience managing, developing and retaining relationships with high-value, active or VIP trading clients.
- Strong understanding of the UK regulated CFD, financial spread betting and online trading market.
- Proven ability to identify commercial opportunities while maintaining a client-centric, compliant and professional approach.
- Strong commercial awareness, with the ability to balance business growth with positive client outcomes.
- Excellent communication, interpersonal and stakeholder management skills.
- Near-native or fluent English.
- Existing relationships within the UK trading industry, or an established client network, would be advantageous but are not essential.
- Additional language skills are desirable.
- Self-motivated, adaptable and willing to attend client meetings, networking events and industry functions, including occasional evenings and weekends.
- Demonstrates the highest standards of integrity, professionalism and ethical conduct.
- Axi’s Bag of Delights
- Competitive salary and performance-based incentive scheme.
- Private health insurance.
- Extensive learning and professional development opportunities.
- 28 days’ annual leave, including public holidays, plus study, volunteer and sick leave.
- Team-building experiences and company events.
- Hybrid working environment based from our London office.
- Opportunity to build your career with a global fintech leader.
- Axi’s Interview Journey
- Talent Acquisition Interview — 60 minutes.
- Final Interview — 30 minutes.
At Axi, we are committed to creating an inclusive workplace where everyone is treated with fairness, dignity and respect.
We make employment decisions based on merit, capability and business needs, and we are committed to providing equal opportunities for all employees and applicants.
Please note that our organisation works with recruitment agencies on a pre-approved basis only.
We do not accept unsolicited CVs from agencies that have not obtained prior written consent from our Talent Acquisition team and will not be liable for any associated fees.
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StudySmarter Expert Advice🤫
We think this is how you could land Premium Client Manager – UK Market
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Axi. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Premium Client Manager – UK Market
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Axi.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Axi's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Axi
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Axi.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Axi will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Axi employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
