At a Glance
- Tasks: Deliver exceptional customer service and build relationships in a vibrant retail environment.
- Company: Join Axel Arigato, a brand rooted in culture and community.
- Benefits: Competitive pay, flexible hours, and a fun team atmosphere.
- Other info: Opportunity for growth in a modern, purpose-driven company.
- Why this job: Be part of a dynamic team that values creativity and inclusivity.
- Qualifications: Great communication skills and a passion for fashion are essential.
The predicted salary is between 20610 - 25190 £ per year.
We are looking for a full-time sales associate to join our team at the London Covent Garden store!
MORE ABOUT THE ROLE AND TEAM
The Sales Associate should be able to work as part of a team and provide an exceptional shopping experience while having a genuine interest in our London community and aiming to contribute to the team’s overall performance and values.
WHAT WE ARE LOOKING FOR
Our Sales Associates are responsible for excellent customer service, increasing brand knowledge, executing visual standards and driving performance goals set for our store in cooperation with the Store Manager.
- To develop and maintain good product knowledge and provide excellent customer service in line with the company’s expectations.
- An understanding of current products, trends and collections and ensuring that customers are informed and aware.
- To continuously build and maintain customer relationships - our customers are our community!
- To replenish stock and maintain high standards of merchandise and product presentation.
- To know your city and the social movements within it. To use this information as a tool during the customer service journey.
- To be aware of daily sales targets, KPI goals and performance against them. Developing sales strategies and driving business growth.
- Work in and promote a team-oriented environment that can have fun whilst remaining professional.
ARE YOU THE ONE?
We seek people with most of the following:
- Great communication skills with a social personality; you enjoy meaningful conversations, listen actively and translate customer needs into memorable buying experiences.
- Engage customers with genuine enthusiasm and pick up on details that let you tailor your approach to each customer.
- Work well with others and is a good team player.
- Open to new things and receptive to constant development.
- Self-motivated, can work productively and take initiative.
- Value creativity, diversity and progress, and you thrive in a modern, purpose-driven environment.
- Passionate about Axel Arigato products and brand is a plus.
- Prior sales experience in retail is preferred.
- Sales experience with high-end retail brands is an advantage.
- Willing to work flexible hours and availability as per business needs.
A BIT ABOUT AXEL ARIGATO
Founded in Sweden in 2014, Axel Arigato is intrinsically grounded in culture, community, and craft. Driven by curiosity, the brand has consistently connected its approach to the rhythm of what is happening in the wider world, looking to an ever-evolving contemporary society for both purpose and inspiration. It presents diverse collections of elevated and wearable footwear and ready-to-wear, fusing together Scandinavian minimalism with unexpected, contemporary design. The brand has nine physical stores in five countries, as well as a network of over 250 wholesale partners and retail concessions. Axel Arigato is committed to fostering connections beyond the conventions of commerce, and is a proud equal opportunity employer who values a diverse workforce. As such, its core mission remains true to this day: to build a positive platform through the power of community, inclusivity, and memorable experiences.
OUR VALUES : DROP
Diversity, Respect, Openness and Passion are our values that we live and breathe. They are the foundation for our current state and what we will always bring with us to the future.
Contract type: Full-time
Estimated starting date: 19th October 2026
Sales Associate (Full-time) employer: Axel Arigato Sweden
Axel Arigato is an exceptional employer that values creativity and passion in the heart of London Soho. With a vibrant work culture that encourages personal growth and development, employees enjoy flexible working hours and the opportunity to engage with high-end fashion in a dynamic retail environment. Join us to be part of a team that prioritises exceptional customer service and fosters meaningful relationships with both colleagues and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (Full-time)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Axel Arigato Sweden, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Axel Arigato Sweden!
We think you need these skills to ace Sales Associate (Full-time)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Axel Arigato Sweden, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Axel Arigato Sweden and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Axel Arigato Sweden that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Axel Arigato Sweden
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
