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- Tasks: Support merchants with exceptional service and administrative assistance.
- Company: Leading payment solutions firm in Leeds with a supportive team culture.
- Benefits: Salary between £25,000 to £30,000, growth opportunities, and hybrid work.
- Why this job: Be the go-to person for merchants and make a real difference in their success.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
A leading payment solutions firm in Leeds is seeking a Merchant Support Specialist. You will act as the main point of contact for merchants, providing exceptional support and administrative assistance.
The ideal candidate should have experience in account management, excellent communication skills, and a professional approach to conflict resolution.
This hybrid position offers a salary range of £25,000 to £30,000, depending on experience, along with opportunities for growth and a supportive team culture.
Merchant Success & Onboarding Lead - Hybrid, Leeds employer: Axcess Merchant Services
Contact Detail:
Axcess Merchant Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchant Success & Onboarding Lead - Hybrid, Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Merchant Support roles. We should also think about our past experiences that showcase our communication skills and conflict resolution abilities.
✨Tip Number 3
Showcase our personality during interviews! Companies love candidates who fit their culture, so let’s be ourselves and share our passion for helping merchants succeed.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great way to reiterate why we’re the perfect fit!
We think you need these skills to ace Merchant Success & Onboarding Lead - Hybrid, Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and communication skills. We want to see how you can bring your unique flair to the Merchant Success & Onboarding Lead role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position and how your professional approach to conflict resolution can benefit our team.
Showcase Your Soft Skills: Since this role involves exceptional support, don’t forget to mention your soft skills. We love candidates who can communicate effectively and handle conflicts with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Axcess Merchant Services
✨Know Your Merchant Support Inside Out
Before the interview, make sure you understand the key responsibilities of a Merchant Support Specialist. Familiarise yourself with common payment solutions and the challenges merchants face. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated with clients or resolved conflicts in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Highlight Your Account Management Experience
Be ready to discuss your previous experience in account management. Think of specific instances where you successfully managed client relationships or improved customer satisfaction. This will illustrate your capability to handle the responsibilities of the role.
✨Emphasise Your Team Spirit
This role is part of a supportive team culture, so be prepared to talk about how you work well with others. Share examples of collaboration and how you contribute to a positive team environment. This will show that you’re not just a great individual contributor but also a team player.
