At a Glance
- Tasks: Collaborate with teams to resolve queries and improve credit control processes.
- Company: Join AXA XL, a leader in the insurance industry, at an exciting time of growth.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Other info: Be part of a newly established team in a dynamic and supportive environment.
- Why this job: Gain valuable insights into the insurance sector while making a real impact.
- Qualifications: Strong communication skills and a willingness to learn about credit control.
The predicted salary is between 30000 - 40000 £ per year.
The successful applicant will join the UK Credit Control Messaging COE at a particularly exciting time. A newly established team, the focus would be to power the business faster and improve credit control service delivery on behalf of UK underwriters.
The role will entail significant collaboration both internally and externally and will offer the candidate an opportunity to learn about the insurance industry and AXA XL. The primary purpose of the Credit Control – Premium Messaging Analyst is to support and contribute towards the clearance of unallocated and non-validated Underwriters Signing Message (USM) by liaising with key internal and external stakeholders.
The role includes credit control processes within the Lloyds Bureau and Company Bureau markets, providing accurate and efficient processing of queries, with quality service levels, ensuring the end-to-end process is fully compliant in accordance with AXA XL guidelines. You will be based in our newly refurbished Ipswich office; and be part of the Smart Working initiative offering a hybrid way of working, combining both remote and office working.
What you’ll be DOING
- Liaise with Underwriting Assistants and Policy Management (data-entry) teams to make sure accurate policy bookings and query resolution.
- Full ownership and accountability for the investigation, progression and, ultimately, resolution of material cases impacting on (pending USM) metrics.
- Attaining knowledge and expertise around specific lines of business written by AXA XL to support the day‑to‑day functions of the role and drive improved traction of query resolution.
- Demonstrate sound understanding of Lloyd’s and London market messaging processes.
- Build relationships and collaborate with underwriting support functions ensuring adherence to common standards and standard operating procedures across the UK.
Credit Control Premium Analyst - Messaging Centre of Excellence in Suffolk employer: AXA XL
AXA XL is an exceptional employer, offering a dynamic work environment in our newly refurbished Ipswich office, where collaboration and innovation thrive. With a strong focus on employee growth, we provide opportunities to learn about the insurance industry while enjoying the flexibility of our Smart Working initiative, which promotes a hybrid working model. Join us to be part of a newly established team that values quality service delivery and compliance, ensuring a rewarding career path in credit control.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Premium Analyst - Messaging Centre of Excellence in Suffolk
✨Tip Number 1
Networking is key! Reach out to people in the insurance industry, especially those working at AXA XL. Use platforms like LinkedIn to connect and engage with them; you never know who might help you land that interview.
✨Tip Number 2
Prepare for your interviews by researching common questions related to credit control and the insurance sector. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've resolved complex issues, especially in a team setting. This will demonstrate your ability to handle the responsibilities of the Credit Control Premium Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at AXA XL.
We think you need these skills to ace Credit Control Premium Analyst - Messaging Centre of Excellence in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Premium Analyst role. Highlight any relevant experience in credit control or insurance, and don’t forget to showcase your collaboration skills since this role involves working with various stakeholders.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining the Messaging Centre of Excellence and how your skills align with the responsibilities outlined in the job description. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since this role requires significant collaboration, make sure to highlight your communication skills in your application. Whether it’s through examples of past teamwork or how you’ve resolved queries effectively, show us you can connect with both internal and external stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at AXA XL
✨Know Your Stuff
Make sure you brush up on the insurance industry, especially around credit control processes and the Lloyds Bureau. Understanding the specific lines of business AXA XL deals with will show that you're genuinely interested and prepared.
✨Showcase Your Collaboration Skills
Since this role involves significant collaboration, be ready to discuss examples from your past where you've successfully worked with different teams or stakeholders. Highlight how you resolved conflicts or improved processes through teamwork.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving a query or dealing with unallocated messages. Think of real-life examples where you demonstrated problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, the Smart Working initiative, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture fits you.
