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For Companies At a Glance
- Tasks: Manage claims and enhance customer experience in property and construction.
- Company: Join AXA XL, a leader in insurance with a commitment to inclusivity.
- Benefits: Competitive pay, flexible working, and a focus on your personal development.
- Other info: Be part of a diverse team with excellent growth opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in claims handling and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Claims Adjuster - Property continually identifying areas to improve customer experience. Supporting underwriting teams and key stakeholders in connection with claim trends, marketing and business development. Interaction with and support of management and other internal stakeholders to support underwriting growth and profitability. You will report to the UK Property and Construction Claims Manager.
Requirements / What you’ll bring
- Previous experience of policy wording interpretation and/or claims handling experience, ideally including commercial property and CAR claims.
- A working knowledge of International Program structure, including Local, Master and Reverse Flow policies.
- Experience handling London market claims (including knowledge of ECF) is highly beneficial.
- Understanding of how the Claims function operates and the lifecycle of the claim.
- Ownership and accountability for the management of assigned claims and the strategy to obtain the best result for both AXA XL and the insured.
- Delivering prompt, fair, innovative and accurate claims service that enhances broker and client relationships.
- Ability to create a common understanding for both parties, considering others’ perspectives to persuade or negotiate.
- Ability to establish relationships and collaborate across the business to achieve goals.
- Use of relevant data to gain buy-in and support in setting and implementing case strategy.
- Confident and effective written and spoken communication skills.
- Ability to find innovative and pragmatic solutions.
- Educated to A Level standard or equivalent.
What we offer
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. We strive for an inclusive culture that supports business growth and enables everyone to reach their potential. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 chapters around the globe. Flexible working arrangements. Enhanced family-friendly leave benefits. Recognition in diversity indexes. UK Women in Finance Charter. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s reward program covers health, wellbeing, lifestyle and financial security with competitive compensation and inclusive benefits that evolve with you. We value long-term contribution and support your development and success.
Sustainability
AXA XL integrates sustainability into our strategy, focusing on protecting clients and communities, addressing climate change and embedding sustainable practices across operations. Our 2023–26 sustainability initiative emphasizes resilient ecosystems, climate action and ESG integration.
Claims Adjuster - Property & Construction - 6 Month Fixed Term Contract / Secondment in Suffolk employer: AXA XL
Contact Detail:
AXA XL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Property & Construction - 6 Month Fixed Term Contract / Secondment in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at AXA XL or similar companies. A friendly chat can open doors and give you insights that might just help you land that Claims Adjuster role.
✨Tip Number 2
Prepare for interviews by brushing up on your claims handling knowledge. Be ready to discuss your experience with commercial property and CAR claims, as well as how you’ve tackled challenges in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your communication skills! Whether it’s in an interview or networking event, practice articulating your thoughts clearly and confidently. Remember, being able to negotiate and persuade is key in this role, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that fit your skills.
We think you need these skills to ace Claims Adjuster - Property & Construction - 6 Month Fixed Term Contract / Secondment in Suffolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Adjuster role. Highlight your experience with policy wording interpretation and claims handling, especially in commercial property and CAR claims. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since effective communication is key in this role, don’t forget to demonstrate your written and spoken communication skills in your application. Use clear and concise language, and maybe even share examples of how you've successfully negotiated or persuaded others in the past.
Highlight Your Problem-Solving Abilities: We love innovative thinkers! In your application, mention any instances where you found creative solutions to complex problems. This will show us that you can handle the challenges that come with managing claims and support our goal of delivering a fair and accurate claims service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're proactive and genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at AXA XL
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of policy wording and claims handling, especially in commercial property and CAR claims. Being able to discuss specific examples from your past experience will show that you understand the nuances of the role.
✨Understand the London Market
Familiarise yourself with how the London market operates, including ECF and International Program structures. This knowledge will not only impress your interviewers but also demonstrate your readiness to hit the ground running.
✨Showcase Your Communication Skills
Prepare to discuss how you've effectively communicated with stakeholders in the past. Think of examples where you’ve had to negotiate or persuade others, as this is crucial for building relationships and achieving goals in the role.
✨Be Ready to Problem-Solve
Think of innovative solutions you've implemented in previous roles. Be prepared to share these examples during your interview, as the ability to find pragmatic solutions is key to enhancing customer experience and supporting underwriting growth.