Senior Salesforce Developer & Automated Testing Lead

AXA XL is creating a new delivery model based on agile and a new vendor model to enable more efficient delivery of technology with the business fully embedded in what we deliver. This Digital Factory will first deliver new capabilities for E2E Insurance Transformation and then will be rolled out to other capabilities within GT (Global Technology) and IDA (Innovation, Data & Analytics). We are seeking a Salesforce Developer with extensive expertise in automated software testing and a passion for coaching others to join our dynamic team. As a Salesforce Developer, you will play a key role in architecture, designing, and implementing our insurance workbench application on the Salesforce platform, with a focus on test-driven development, automated testing, and continuous integration.

What you’ll be doing

Responsibilities:

• Design, develop, test, and deploy Salesforce solutions (Apex, Visualforce, Lightning).
• Integrate Salesforce with external systems using APIs.
• Ensure adherence to best practices and platform governance.
• Drive the development and maintenance of our insurance workbench application on the Salesforce platform, leveraging your expertise to design and integrate relevant modules, customisation, and configurations that optimise workflows and data management.
• Manage and resolve support requests, issues, and escalations from end-users.
• Diagnose and solve technical issues related to Salesforce applications.
• Experience in Salesforce administration, including user account maintenance, security settings, and workflow rules.
• Experience in application support, including triaging incidents and assisting support teams in resolving issues.
• Proven experience in optimising the Salesforce platform for performance, security, and audit.
• Experience in understanding and implementing Salesforce capabilities will be an added advantage.
• Perform administrative tasks such as user account maintenance, reports, dashboards, and workflows.
• Configure Salesforce settings for users, roles, security, profiles, and workflow rules.
• Assist in training new users and enhancing the Salesforce skill set across the organisation.
• Communicate regularly with the Salesforce user base regarding new features, enhancements, and changes.
• Update, maintain, and create customised reports for different departments and management.
• Ensure data integrity and perform data imports/exports as needed.
• Work with management to identify new opportunities to leverage Salesforce for additional business processes.
• Document system configurations, processes, and procedures.
• Test Salesforce updates and new releases to ensure smooth implementation.
• Provide feedback and suggestions for system improvements.
• Implement and champion best practices in automated software testing, including Test-Driven Development (TDD) and the use of tools like Selenium.
• Ensure all developments are thoroughly tested, reliable, and maintainable.
• Build and lead the automated software testing chapter for the insurance workbench suite.
• Lead the development of APIs to facilitate data exchange and connectivity with external systems and partners.
• Champion a product-led Agile approach to development, applying design thinking principles to create intuitive user experiences (UX) and customer experiences (CX) within the workbench application.
• Drive continuous improvement initiatives, staying ahead of emerging technologies and industry trends, and adapting to changing product requirements.

You will be reporting to Application Manager.

What you’ll bring

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Proven experience as a Salesforce Developer, with a track record of delivering complex solutions in enterprise environments, preferably within the insurance domain.
• Well established knowledge of Salesforce administration and declarative capabilities.
• Experience in application support, including triaging incidents and assisting support teams in resolving issues.
• Proven experience in optimising the Salesforce platform for performance, security, and audit.
• Experience in understanding and implementing Salesforce AI capabilities will be an added advantage.
• Experience with Salesforce configuration, customisation, and data management.
• Extensive experience with APEX, LWC, Flows and familiarity with cloud-based integration, design thinking, UX/CX.
• Salesforce developer 1 certificate mandatory and developer 2 certificate preferable.
• Preferable experience in Omni Studio.
• Significant leadership and communication skills, with the ability to effectively guide and collaborate with development squads, stakeholders, and business users.
• A deep understanding of Agile principles, with a passion for driving continuous improvement and innovation.

Desired Skills and Abilities:

• Outstanding ability to coach and mentor team members, helping them to develop expertise in automated testing and software quality assurance.
• Leading an automation testing chapter.
• Excellent analytical abilities to identify issues and devise effective solutions in a dynamic environment.
• A Bachelor’s or Master’s degree in Computer Science, Software Engineering, or equivalent work experience.

What we offer

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.