Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead project demand and resource management for application delivery at AXA XL.
- Company: AXA XL is a leading insurance provider known for innovative risk solutions.
- Benefits: Enjoy flexible working arrangements, competitive compensation, and inclusive benefits.
- Why this job: Join a diverse team focused on sustainability and impactful projects.
- Qualifications: Bachelor's degree in relevant fields; experience in project management and agile methodologies preferred.
- Other info: AXA XL promotes an inclusive culture and offers opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Program Lead (Demand and Process Management)
Join to apply for the Program Lead (Demand and Process Management) role at AXA XL
Program Lead (Demand and Process Management)
Join to apply for the Program Lead (Demand and Process Management) role at AXA XL
Get AI-powered advice on this job and more exclusive features.
Demand & Process Lead
AXA XL is an Equal Opportunity Employer.
The Demand & Process Lead role oversees all new project demand, resource requirement, and application delivery processes. Application Delivery is composed of Application Solutions, Digital Factory, and Transversal Application Services with this role works across the areas.
As the Demand & Process Lead across Application Delivery, you will play a pivotal role in enabling smooth delivery and operations across several areas. Your responsibilities will encompass supply and demand management of resources, project estimations, project mobilisation in partnership with project managers, financial management, and process management for Application Delivery. This position requires a proactive individual with excellent coordination, communication, and organisational skills.
What you’ll be doing
What will your essential responsibilities include?
- Application Delivery Project Demand intake for complex pieces of work requiring a cross functional teams to deliver.
- Responsible to assess demand including creation of estimates, resource needs, contribute inputs into the creation of business cases, and understanding the customer needs.
- Clear communication back to customers around where the demand is within the pipeline.
- Coordination with GT Application Delivery Teams, GT CTO Team, and Cloud teams on demand management and project mobilisation.
- Work closely with product owners, scrum masters of agile product squads (and other stakeholders) and project managers of waterfall project to forecast and coordinate need for additional resources in line with approved budgets for resources.
- Investigate, analyse, and recommend cost effective resource solutions for relevant assignments, including considerations across internal and external sources and from current and new worldwide locations.
- Understand department’s resource demand and capacity on in- flight projects as well as planned work, for projects and non-project work.
- Prepare analysis for the department on over/ under utilisation of resources and provide recommendations.
- Proactively plan for resource demand over a 6-month horizon
- Owns GT Application Delivery process around project estimations, resource planning, and portfolio management.
- Work closely with IT finance team and PMO to manage project financials, e.g. Strategic financial planning and budgeting of Digital Factory, forecasting and actuals tracking, charge-back, funding requests, etc.)
- Provide financial reports and analysis to support decision-making related to resource allocation and budget management.
- Centralised small change budget ownership, planning, and tracking partnering with application delivery teams.
- Application Delivery Process Management, Process Development, and Rollout of Process Changes
- Maintenance of centralised application delivery processes and site to maintain processes.
- Application Delivery Budget Management including tracking purchase orders to budget.
The Demand & Process Lead will report to the Head of Application Demand & Operations.
What you’ll bring
We’re looking for someone who has these abilities and skills:
- Bachelor\’s degree in Business Administration, Computer Science, or a related field and/or prior experience working within the technology industry or related sectors. Master\’s degree is a plus.
- Project Management and Agile Methologies experience.
- Process Management expertise.
- Budget Management experience.
- Workforce Planning expertise.
- Knowledge of scaled agile methodologies (SAFe certification is desirable) and waterfall methodologies, resources management, forecasting techniques, financial management, and project estimattions
- Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.
- Ability to manage conflicts and promote a collaborative team environment.
- Flexibility and adaptability to handle changing priorities.
- Strategic thinking, problem-solving skills and a proactive attitude towards addressing challenges.
- Familiarity with agile tools and software, such as Planview, JIRA, Confluence, and COUPA.
What we offer
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems – the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We\’re building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
Who we are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Want to know more?
(entity specifics add-ons & variables: Videos, testimonials, maps, infographics on benefits….)
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Consulting, Information Technology, and Sales
-
Industries
Insurance
Referrals increase your chances of interviewing at AXA XL by 2x
Sign in to set job alerts for “Program Lead” roles.
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 day ago
Head of Programme – MSc Integrative Psychotherapy
London, England, United Kingdom 1 week ago
London, England, United Kingdom 22 minutes ago
Programme Delivery Lead – Engine by Starling
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 4 months ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
Consultant – Operations Excellence Program
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 months ago
Banstead, England, United Kingdom 4 days ago
User Growth and Operations Senior Manager
London, England, United Kingdom 1 month ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
Head of Strategic Programmes Architecture
London, England, United Kingdom 3 weeks ago
Subject Lead – Foundation Degree Programmes
London, England, United Kingdom 1 month ago
Associate Director, Global Study Operations, Program Lead
London, England, United Kingdom 2 weeks ago
Principal Business & Programme Delivery Officer
London, England, United Kingdom 20 hours ago
London, England, United Kingdom 5 days ago
Associate Manager, Compliance – London COE
London, England, United Kingdom 1 week ago
Head of Agile Delivery Office (Based in Dubai)
London, England, United Kingdom 4 days ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 4 days ago
Maple Cross, England, United Kingdom 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Program Lead (Demand and Process Management) employer: AXA XL
Contact Detail:
AXA XL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Lead (Demand and Process Management)
✨Tip Number 1
Familiarise yourself with the specific tools and methodologies mentioned in the job description, such as JIRA, Confluence, and Agile methodologies. Being able to discuss your experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Network with current or former employees of AXA XL on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-life examples of how you've managed project demand and resource allocation in previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will help you stand out.
✨Tip Number 4
Stay updated on industry trends related to demand and process management. Being knowledgeable about current challenges and innovations in the field will allow you to speak confidently about how you can contribute to AXA XL's goals.
We think you need these skills to ace Program Lead (Demand and Process Management)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in demand and process management. Focus on your project management skills, budget management experience, and any familiarity with agile methodologies, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position at AXA XL. Mention specific examples of how your skills align with the responsibilities outlined in the job description, particularly in resource planning and financial management.
Showcase Communication Skills: Since excellent communication is crucial for this role, consider including examples in your application that demonstrate your ability to collaborate with diverse teams and manage conflicts effectively.
Highlight Relevant Qualifications: If you have a Bachelor's or Master's degree in Business Administration, Computer Science, or related fields, make sure to mention this prominently. Also, include any certifications in project management or agile methodologies, as they will strengthen your application.
How to prepare for a job interview at AXA XL
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Program Lead role and its responsibilities. Familiarise yourself with demand and process management concepts, as well as the specific tools mentioned in the job description, like JIRA and Confluence.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations related to project demand and resource management. Prepare examples from your past experience that demonstrate your problem-solving skills and ability to coordinate across teams.
✨Showcase Your Communication Skills
Since the role requires excellent communication and interpersonal skills, be ready to discuss how you've effectively collaborated with diverse teams in the past. Highlight any experiences where you successfully managed conflicts or facilitated discussions.
✨Demonstrate Strategic Thinking
The interviewers will likely look for your ability to think strategically about resource allocation and project estimations. Be prepared to discuss your approach to forecasting needs and managing budgets, and provide examples of how you've done this in previous roles.
