Head of Tech & AI - UK & Lloyd's and Enabling Functions in London

AXA XL’s Head of Technology & AI, UK & Lloyd’s and Enabling Functions is a key senior executive, leadership team role in the Technology & AI function, accountable for acting as the strategic technology and AI partner to deliver for UK & Lloyd’s and Enabling Functions’ executive leadership team, in cooperation with the Tech & AI organization. The role ensures business strategy is translated into coherent technology and AI roadmaps, aligning investment, engineering capacity, operating model change, and measurable outcomes. This leader shapes demand, challenges priorities, drives decision-making, and ensures delivery accountability within the Technology & AI function for UK & Lloyd’s and Enabling Functions.

Operating as a trusted executive peer, balancing innovation with value, risk, regulatory requirements, and operational resilience, this role reports to AXA XL’s Chief Technology & AI Officer with a dotted line to Chief Executive Officer, UK & Lloyd’s.

What you’ll be doing

• Executive Technology & AI Leadership
  • Act as the primary technology and AI partner to the UK & Lloyd’s and Enabling Functions shaping business direction through technology-led opportunities.
  • Provide insights on AI disruption, competitor landscape, and modern digital and AI business models relevant to insurance.
  • Translate complex technology concepts into commercial and operational implications for executive decision-making.
• Strategy-to-Execution Translation
  • Convert business strategy into a prioritized and funded technology and AI roadmap.
  • Define the sequencing of initiatives based on value, feasibility, regulatory constraints, and delivery capacity.
  • Ensure roadmaps integrate digital, data, AI, automation, and core platform modernization.
  • Drive robust partnerships within the Tech & AI leadership team to ensure common principles, frameworks and guidelines are deployed and executed with effective coordination across all disciplines in the function.
• Enterprise Alignment & Investment Governance
  • Represent UK & Lloyd’s and Enabling Functions’ needs into enterprise technology investment forums.
  • Own business unit-level investment cases, ensuring clarity of ROI, outcomes, and measurable benefits.
  • Challenge the business on value definition and ensure initiatives meet enterprise architecture, security, and AI governance requirements.
• Portfolio Ownership & Delivery Oversight
  • Own the technology and AI portfolio for UK & Lloyd’s and Enabling Functions, ensuring delivery performance, dependencies, and risks are actively managed.
  • Hold delivery teams accountable for execution outcomes while ensuring the business fulfils its accountabilities (SMEs, process change, adoption).
  • Provide clear reporting to Global Leadership Team partner(s) on delivery confidence, risks, financial position, and benefits tracking.
• Stakeholder Management & Executive Influence
  • Challenging and influencing senior stakeholders with poise and composure, facilitating decision-making forums, resolving prioritization conflicts and driving outcomes.
  • Build alignment across business functions including underwriting, claims, pricing, finance, customer operations, and distribution.
• AI Adoption & Business Transformation
  • Drive enterprise AI adoption within the business unit, ensuring: high-value use cases are identified, adoption and operating model impacts are planned, workforce readiness is supported, human-in-the-loop and control frameworks are implemented.
  • Ensure AI is embedded into workflows rather than delivered as standalone tools.
• Risk, Resilience & Regulatory Partnership
  • Partner with Risk, Compliance, Legal, and Security to ensure delivery aligns to regulatory and control requirements.
  • Ensure AI initiatives comply with Responsible AI, privacy, and model risk expectations.
  • Ensure technology resilience and service continuity risks are visible and actively managed.
• Commercial and Vendor Leadership
  • Partner with Procurement and Technology leadership to shape vendor strategy aligned to business unit priorities.
  • Support contract negotiations, supplier performance management, and strategic partnerships.
  • Ensure commercial outcomes align to delivery outcomes and service performance.

What you’ll bring

• Commercial Acumen
  • Keen understanding of business strategy, financial drivers, and operational performance levers.
  • Able to challenge executives constructively and influence investment decisions.
• Technology & AI Leadership
  • Deep understanding of enterprise technology including: product engineering and agile delivery, cloud platforms and modern architecture, data platforms and AI enablement, automation and workflow transformation.
  • Excellent ability to evaluate AI opportunities pragmatically (value, feasibility, risk).
• Delivery & Portfolio Discipline
  • Outstanding portfolio and programme oversight capability.
  • Ability to balance competing priorities, resource constraints, and dependencies.
  • Robust governance, reporting, and delivery confidence management.
• Risk & Regulatory Mindset (Insurance Context)
  • Keen understanding of regulated environments and technology control frameworks.
  • Awareness of Responsible AI, data privacy, and model risk management principles.
• Relationship Management & Leadership
  • Ability to build deep trust across business and technology.
  • Excellent conflict resolution skills and ability to drive alignment across competing agendas.

What we offer

• Inclusion
  • AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
  • At AXA XL, we know that an inclusive culture enables business growth and is critical to our success.
  • That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
• Total Rewards
  • AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security.
  • It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
  • We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
• Sustainability
  • At AXA XL, Sustainability is integral to our business strategy.
  • In an ever-changing world, AXA XL protects what matters most for our clients and communities.
  • We know that sustainability is at the root of a more resilient future.

For more information, please see axaxl.com/sustainability.

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.