At a Glance
- Tasks: Manage complex claims and collaborate with stakeholders to resolve issues effectively.
- Company: Join AXA XL, a leader in innovative risk solutions and a diverse workplace.
- Benefits: Enjoy flexible working, enhanced family leave, and a comprehensive reward programme.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in international casualty claims and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
- Claims Adjuster - International Casualty (London Wholesale)
- London, UK
At AXA XL we solve today’s complex risks to drive tomorrow’s innovation.
Our Claims team handles the most complex claims seamlessly, fostering collaboration, customer service and colleague development.
- What you’ll be doing
- Managing a portfolio of claims up to a pre‑determined authority level and engaging proactively with all stakeholders to resolve claims promptly, fairly and with due expertise.
- Ensuring all claims are reserved whenever possible, within company guidelines.
- Developing and maintaining excellent relationships with Underwriters, Actuaries and other departments as required.
- Referring contentious or complex matters to Senior Team members to agree strategy and reserve.
- Working with Third Party Administrators and Legal Partners for claims outside of Delegated Authority arrangements; larger and more contentious matters are referred upwards and reported to the Management Team quickly and effectively.
A diary system allows handlers to review their claims every 90 days.
- Conducting regular meetings with delegated claims partners to oversee portfolio performance, litigation management, improvement areas and fund adequacy.
- Involvement with auditing key partners and ensuring delivery of action points.
- Working with Offshore / Shared Services teams to deliver the expected service.
- Assisting Underwriters with renewal strategies, e. g., sense‑checking loss runs.
- External broker and client liaison.
- Effective diary and static claims handling.
- What you’ll bring
- International Casualty Claims adjusting experience, ideally including Lloyds London market.
- Effective communication and excellent organisational skills.
- Happy to work on team activities or independently.
- Competent in all Microsoft Office suite products.
- Innovative mindset – ability to find successful solutions.
- High level of numeracy and attention to detail.
- Willingness to show pragmatism when required.
- Hold accountability – seeking guidance or authority when uncertain.
- Committed to achieving excellence.
- Ability to prioritise tasks and responsibilities.
- Minimum A Level education or equivalent.
- Knowledge of ECF2, the Lloyds market, International Casualty claims, including TPA work, Vendor Management and other GL lines.
- Working knowledge of US Casualty claims is an advantage.
What we offer
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements.
- Enhanced family‑friendly leave benefits.
- Named to the Diversity Best Practices Index.
- Signatory to the UK Women in Finance Charter.
- AXA XL’s Reward programme covers health, wellbeing, lifestyle and financial security.
AXA XL is an Equal Opportunity Employer.
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Claims Adjuster - London Wholesale Casualty - International employer: AXA XL
As a leading global insurance provider, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our employees benefit from comprehensive health plans, robust retirement options, and ample opportunities for professional development, all within a supportive environment that encourages strategic thinking and leadership. Join us in our commitment to excellence in the aerospace sector, where your contributions will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster - London Wholesale Casualty - International
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like AXA XL). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like AXA XL. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Adjuster - London Wholesale Casualty - International
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at AXA XL.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at AXA XL. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at AXA XL
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at AXA XL to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at AXA XL, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding AXA XL's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
