At a Glance
- Tasks: Support multinational clients with operational tasks and ensure high-quality service delivery.
- Company: Join AXA XL, a leader in innovative risk solutions and inclusive workplace culture.
- Benefits: Enjoy competitive pay, flexible working arrangements, and comprehensive health benefits.
- Other info: Be part of a diverse team committed to sustainability and community support.
- Why this job: Make a real impact in the insurance industry while developing your skills in a dynamic environment.
- Qualifications: Experience in insurance, strong Excel skills, and excellent communication abilities.
The predicted salary is between 40000 - 50000 £ per year.
The Middle Office Operations team are responsible for ensuring that operational tasks undertaken by Shared Services / Global Operations are managed appropriately, provide support to Underwriting and ensure that the administrative processes for the end-to-end policy lifecycle are run efficiently and at a high quality to serve internal and external clients. Within this role you will primarily be responsible for supporting the Multinational Servicing Global Programme Portfolio. The team support Underwriters and other internal stakeholders to provide tailored Multinational Service Solutions for Clients and Brokers. They assist on the design and delivery of strategic change initiatives affecting the Middle Office Underwriting business. Example projects include the operational design strategy for Brexit, the design and execution of an offshore service centre move between countries and supporting the data and system workstreams for a new legal entity creation.
What you’ll be doing
- Complete end-to-end servicing on basic renewal Multinational accounts including all prebind and post bind tasks.
- Complete basic premium allocations and tax overviews.
- Provide detailed tracking of premium and policy issuance for internal and external parties.
- Process co-reinsurance and facultative renewal policies and ensure accurate payments are made.
- Ensure data quality accuracy ratios at the defined level/met.
- Support project work to ensure that existing processes meet requirements including UAT.
- Data input to support existing backlog clean-up exercises.
- Review accounts queries and either instruct, or process as required.
- Develop an internal network for facilitating the transfer of information and data between functions and departments.
- Develop good knowledge of systems and processes, keep abreast of new guidelines published.
- Assist with monitoring KPIs through reporting.
- Ad Hoc tasks as assigned by manager.
What you’ll bring
- Experience in the Insurance Industry.
- Microsoft Office knowledge – particularly Excel.
- Good organisational and analytical skills.
- Excellent verbal and written communication skills.
- Ability to work in a team environment.
Desired Skills And Abilities
- Knowledge of Multinational Programme Servicing.
- Knowledge of Insurance Taxes and completing premium allocations.
- Knowledge of Reinsurance, including treaties and facultative.
Senior Multinational Client Services Technician in Ipswich employer: AXA XL
AXA XL is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their roles as Senior Multinational Client Services Technicians. With a strong commitment to employee growth, competitive compensation, and a comprehensive benefits package, AXA XL supports its team members in achieving their professional goals while contributing to meaningful projects that shape the future of risk management. Located in a vibrant environment, employees enjoy flexible working arrangements and robust support for diversity and inclusion, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Multinational Client Services Technician in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at AXA XL. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your knowledge of Multinational Programme Servicing and be ready to discuss how your experience aligns with the role. Confidence is key!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've tackled similar challenges in the past, especially around operational tasks or project work. Real-life stories make you memorable.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your interview can keep you fresh in their minds. Plus, it shows you're genuinely interested in the position. We love that!
We think you need these skills to ace Senior Multinational Client Services Technician in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the insurance industry, especially with multinational servicing. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've worked on!
Show Off Your Communication Skills:Since excellent verbal and written communication is key for this role, ensure your application reflects that. Use clear, concise language and check for any typos or grammatical errors. We love a well-presented application!
Highlight Your Analytical Skills:Given the importance of organisational and analytical skills in this position, make sure to include examples of how you've used these skills in past roles. Whether it’s managing data quality or tracking KPIs, we want to see your analytical prowess in action.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at AXA XL
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially around multinational programme servicing and reinsurance. Familiarise yourself with key terms and processes, as well as any recent changes in regulations or practices that might affect the role.
✨Excel at Excel
Since this role requires good Microsoft Office skills, particularly in Excel, practice using functions, pivot tables, and data analysis tools. Being able to demonstrate your proficiency during the interview will show that you're ready to hit the ground running.
✨Communicate Clearly
Excellent verbal and written communication skills are a must. Prepare to articulate your thoughts clearly and concisely. You might even want to practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both internal stakeholders and clients.
✨Show Your Team Spirit
This position involves working closely with various teams, so be ready to discuss your experience in collaborative environments. Share examples of how you've successfully worked in a team to achieve common goals, and highlight your ability to build relationships across departments.
