AXA Partners in Redhill is seeking a Real-Time Analyst Supervisor to lead a small team and ensure seamless service delivery in a fast-paced contact centre. You will monitor realβtime performance, adjust staffing, and provide actionable insights to improve service levels while collaborating with Workforce Planning and Operations, with a competitive salary and benefits package.
The role requires strong leadership, analytical, and communication skills, and involves working closely with operational
#J-18808-LjbffrReal-Time Analytics Supervisor β Lead, Optimize & Coach in Redhill employer: AXA Partners
AXA Partners in Redhill is an excellent employer that prioritises employee well-being and professional growth. With a supportive work culture that values collaboration and innovation, employees benefit from flexible part-time arrangements and opportunities to enhance their skills in operational resilience and security. The company's commitment to FCA compliance and governance ensures a meaningful role in safeguarding both people and assets, making it a rewarding place to work.