At a Glance
- Tasks: Lead governance efforts to ensure fair distribution practices and enhance customer experience.
- Company: Join AXA Partners, a global leader in insurance solutions.
- Benefits: Competitive salary, hybrid working, generous leave, and employee discounts.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact on consumer protection and ethical business practices.
- Qualifications: 3-5 years in governance or compliance roles, strong understanding of UK regulations.
The predicted salary is between 60000 - 65000 € per year.
Join AXA Partners as a Distribution Governance Manager — Drive Excellence in Customer Experience and Regulatory Compliance.
Are you passionate about ensuring fair and responsible distribution practices? Do you thrive in a dynamic environment where your expertise can make a real difference? AXA Partners is seeking a dedicated Distribution Oversight Manager to lead our efforts in delivering customer‑centric insurance solutions across the UK & Ireland. This is your chance to be part of a global leader committed to safeguarding consumers, fostering innovation, and promoting a diverse and inclusive workplace. If you have a strong understanding of regulatory standards and a talent for stakeholder collaboration, we want to hear from you.
About The Role
As a Distribution Oversight Manager, you will oversee and enhance our distribution framework, ensuring that all partnerships and practices align with internal policies and regulatory requirements. You will play a vital role in maintaining responsible sales and distribution channels, supporting governance, and championing consumer protection. Your work will help shape a culture of integrity, transparency, and customer focus across our organization.
What You’ll Be Doing
- Monitor and Manage Distribution Partnerships: Regularly review and develop our relationships with authorised and appointed representatives, ensuring compliance with policies and regulatory standards.
- Oversee Governance and Oversight: Manage tools and reporting systems that track distribution activities, ensuring transparency and accountability.
- Support Regulatory Compliance: Maintain adherence to FCA rules, including Consumer Duty and Treating Customers Fairly principles, and document compliance activities effectively.
- Lead Governance Forums: Chair meetings, coordinate actions, and ensure follow‑up to uphold governance standards.
- Internal Control Oversight: Update and oversee control frameworks to identify risks, address findings, and improve internal processes.
- Regulatory Engagement: Collaborate on large projects, support regulatory change initiatives, and ensure all activities align with industry best practices.
- Consumer Advocacy: Identify and mitigate potential harm to consumers, promoting fair and ethical practices across all distribution channels.
- People Management: Lead, motivate, and develop a high‑performing team, fostering a culture of continuous learning and improvement.
- Cross‑Functional Collaboration: Build strong relationships with stakeholders across commercial, compliance, operations, and finance to support business objectives.
- Support Business Development: Contribute to strategic initiatives that enhance customer experience and operational efficiency.
What You’ll Bring
Experience & Knowledge:
- 3-5 years in governance, compliance, or related roles within financial services (industry experience beneficial but not essential).
- Strong understanding of UK regulatory landscape, including FCA rules and consumer protection standards.
- Familiarity with governance frameworks, risk management, and internal controls.
Skills & Abilities:
- Customer‑first mindset with a focus on fair treatment and responsible practices.
- Excellent analytical skills to assess complex information and make informed decisions.
- Strong communication skills, capable of engaging stakeholders at all levels.
- Proficient in Excel, Word, and PowerPoint.
- Organized, adaptable, and able to manage multiple projects in a fast‑paced environment.
Personal Attributes:
- Inclusive, collaborative, and committed to fostering a diverse workplace.
- Demonstrates integrity, accountability, and a proactive approach to problem‑solving.
- Passionate about protecting consumers and promoting ethical business practices.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What We Offer
- Competitive Salary up to 65k depending on experience
- Hybrid working with two days home working per week
- 25 days rising to a maximum of 27 days (based on a 5 day week)
- Retail Discounts
- Company Shareplan /Scheme & Loan Cycle2Work Scheme
- Discounted Home Insurance
- Employee Assistance Scheme
- Dr@Hand
- Discounted Gym Membership
- Free Financial Education/Pension Seminars
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response – globalhr@partners.axa.
Distribution Governance Manager in Redhill employer: AXA Partners
AXA Partners is an exceptional employer, offering a dynamic work environment where your contributions directly impact customer experience and regulatory compliance. With a strong commitment to employee growth, AXA provides opportunities for continuous learning and development, alongside a competitive salary and hybrid working options. The inclusive culture fosters collaboration and innovation, making it an ideal place for professionals passionate about consumer protection and ethical practices.
StudySmarter Expert Advice🤫
We think this is how you could land Distribution Governance Manager in Redhill
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer experience and regulatory compliance, so you can show how your skills align with their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to governance and compliance. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at AXA Partners.
We think you need these skills to ace Distribution Governance Manager in Redhill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that align with the Distribution Governance Manager role. Highlight your understanding of regulatory standards and any relevant governance experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about customer-centric practices and how you can contribute to our mission. Be genuine and let your personality shine through!
Showcase Your Analytical Skills:Since this role involves assessing complex information, provide examples in your application that demonstrate your analytical prowess. We love seeing how you tackle challenges and make informed decisions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at AXA Partners
✨Know Your Regulatory Stuff
Make sure you brush up on the UK regulatory landscape, especially FCA rules and consumer protection standards. Being able to discuss these confidently will show that you're not just familiar with the requirements but also passionate about compliance.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully collaborated with various stakeholders in previous roles. Highlight your communication skills and how you've built strong relationships across departments, as this is crucial for the Distribution Governance Manager role.
✨Demonstrate a Customer-First Mindset
Think about how you've put customers at the heart of your decisions in past positions. Be ready to share specific instances where you've advocated for fair treatment and responsible practices, as this aligns perfectly with the company's values.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific governance or compliance scenarios. Prepare by thinking through potential challenges in distribution oversight and how you would address them, showcasing your analytical and problem-solving skills.
