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- Tasks: Support customers during emergencies and assist with insurance claims.
- Company: Global insurance firm with a focus on customer care.
- Benefits: Starting salary of £24,000, shift allowance, and professional growth opportunities.
- Why this job: Make a real difference in people's lives during critical moments.
- Qualifications: Strong communication skills and resilience required.
- Other info: Flexible shifts in a supportive environment.
The predicted salary is between 24000 - 24000 £ per year.
A global insurance and assistance firm is seeking a Customer Service Agent in Redhill. In this dynamic role, you will support customers during critical moments, assisting with motor breakdowns, home emergencies, and insurance claims.
Ideal candidates will possess strong communication skills and resilience, with a focus on providing excellent service and building lasting relationships.
A starting salary of £24,000 plus shift allowance is offered, along with opportunities for professional growth and a supportive environment.
Customer Care & Claims Agent — Flexible Shifts in Redhill employer: AXA Partners
Contact Detail:
AXA Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Claims Agent — Flexible Shifts in Redhill
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the insurance industry. A personal recommendation can really give you an edge when applying for roles like the Customer Care & Claims Agent.
✨Tip Number 2
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated strong communication skills and resilience. Practising your responses will help you feel more confident when discussing how you can provide excellent service.
✨Tip Number 3
Show your passion for customer service! During interviews, share stories that highlight your commitment to helping others, especially in high-pressure situations. This will resonate well with employers looking for someone to support customers during critical moments.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Care & Claims Agent role. Plus, it’s a great way to stay updated on new opportunities and professional growth within our supportive environment.
We think you need these skills to ace Customer Care & Claims Agent — Flexible Shifts in Redhill
Some tips for your application 🫡
Show Your Communication Skills: In your application, make sure to highlight your strong communication skills. We want to see how you can connect with customers and provide excellent service, especially during those critical moments.
Be Resilient: Don’t shy away from sharing experiences where you've shown resilience. This role can be challenging, so we appreciate candidates who can handle pressure and still deliver top-notch support.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the posting to show us that you understand what we're looking for in a Customer Care & Claims Agent.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our supportive team!
How to prepare for a job interview at AXA Partners
✨Know the Company Inside Out
Before your interview, take some time to research the global insurance and assistance firm. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Care & Claims Agent, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or built relationships. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Resilience
In this role, you'll be supporting customers during critical moments. Be ready to discuss how you've handled stressful situations in the past. Highlight your ability to stay calm under pressure and provide excellent service, even when things get tough.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
