At a Glance
- Tasks: Lead the development of our operational resilience framework and ensure business continuity.
- Company: Join AXA Partners, a global leader in assistance solutions and insurance.
- Benefits: Enjoy competitive salary, 25-27 days holiday, retail discounts, and gym memberships.
- Other info: Work in a dynamic environment with opportunities for growth and a commitment to sustainability.
- Why this job: Make a real impact by safeguarding our operations and enhancing security measures.
- Qualifications: Experience in operational resilience and strong communication skills required.
We are looking for an Operational Resilience and Readiness Manager M/F to join the Operations Departement of AXA Partners (3 days of work per week at the Redhill office).
This rolewillbe responsible fordeveloping,maintaining, and testing our operational resilience framework, ensuring business continuityandreadinessacrossall functions, and managing physical security measures to safeguard our personnel, assets, and information. This role is critical to ensuring our firmremainsoperationallyresilient,compliantwith FCAexpectationsandappropriatelypreparedfor any operational disruptions.
What you'll be doing:
Operational Resilience
- Develop, implement, and continually improve the firm’s Operational Resilience framework in line with FCA regulations and industry best practices.
- Oversee the design, maintenance, and testing of business continuity and disaster recovery plans to ensure rapid recovery from disruptions
- Maintain up-to-date knowledge of FCA regulatory requirements related to operational resilience and security
- Prepare and present reports to senior management and regulators on resilience, security incidents, and improvement initiatives.
- Foster a culture of resilience and security awareness across the organization through training and ongoing communication.
- ChairOperational resilience working group meetings
- Complete the annual Operational Resilience Assessment
- Keep updated with system changes to understand any impact to Operational resilience planning
- Arrange and coordinate technical recovery exercise at least annually
Business Continuity/ Readiness
- Conduct risk assessments andimpactanalyses toidentifycritical functions, dependencies, and potential vulnerabilities.
- Coordinate and lead regular business continuity exercises, ensuring staff are trained and prepared.
Physical Security
- Manage physical security protocols, including access controls, CCTV, security personnel, and emergency response procedures.
- Liaise with external security providers, emergency services, and regulatory bodies to ensure compliance and effective incident response.
- Monitor emerging threats and vulnerabilities, recommending enhancements to security and resilience measures.
Governance
- Ensure all resilience and security practicescomply withrelevant legislation, FCA rules, and internal policies.
- Provide and regularly review all documentation relating to business continuity, Crisismanagementand Physical security management
- Maintain full governance and documentation for relevant processes
- Represent the business at internal and external audits for operational resilience and physical security topics
- Respond to tender RFIregardingour operational resilience, physical security andthird partyoutsourcing arrangements.
Knowledge
- Ensure knowledge is kept up to date including attending group led training sessions
- Run annual awareness programme& lead on stafftraining onBCPOperational Resilience and Physical security
External Providers
- Ensure alloutsourcing activityis infull adherence to AXA standards.
- Ensureappropriate auditand control activity is applied working withappropriate stakeholdersin the business according to the outsourcing activity.
What you'll bring:
- Subject matter expertise and experience in resilience disciplines including business continuity, and operational resilience specifically within in an FCA regulated environment.
- Demonstrates a solid understanding of operational resilience and business continuity principles with aptitude and experience of communicating this to educate and engage staff across the business.
- Able to translate complex regulatory language tobuild firm wide understanding toenable the delivery of practical, actionable controls and processes across the business.
- Exceptional communication skills with demonstrable experience of formal report writing and the creation of process documentation.
- Strong leadership, influencing, and stakeholder management skills, with the ability to adapt to changing requirements
- Excellent analytical, problem-solving, and decision-making abilities.
- Business acumen: Familiar with P&CInsurance desirable
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive Salary
- 25 days rising to a maximum of 27 days (based on a 5 day week)
- Retail Discounts
- Company Shareplan /Scheme & Loan
- Cycle2Work Scheme
- Discounted Home Insurance
- Employee Assistance Scheme
- Dr@Hand
- Discounted Gym Membership
- Free Financial Education/Pension Seminars
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa.
Who we are:
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
Operational Resilience and Readiness Manager employer: AXA Partners Holding SA
AXA Partners is an exceptional employer that values its employees and fosters a supportive work culture, particularly in the Redhill office where the Operational Resilience and Readiness Manager will thrive. With a competitive salary, generous leave entitlements, and a commitment to employee growth through training and development, AXA Partners ensures that its team members are well-equipped to succeed while contributing to meaningful initiatives like environmental protection. Join us to be part of a dynamic team dedicated to operational excellence and making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience and Readiness Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like AXA Partners Holding SA looking for candidates who are engaged and informed.
We think you need these skills to ace Operational Resilience and Readiness Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at AXA Partners Holding SA. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at AXA Partners Holding SA
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with AXA Partners Holding SA’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
