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- Tasks: Provide HR support and payroll services across the UK, US, and Asia.
- Company: Join AXA Investment Managers, part of BNP Paribas, a leading European asset manager.
- Benefits: Competitive salary, career growth opportunities, and a culture of fairness and inclusion.
- Why this job: Be part of a purpose-led organisation with a focus on sustainability and innovation.
- Qualifications: HR administrative support experience; CIPD qualification is a plus.
- Other info: Dynamic environment with opportunities to work on diverse projects.
The predicted salary is between 35000 - 45000 £ per year.
To provide HR administrative support and payroll services for the UK, US and Asia.
Key Accountabilities
- Draft and issue correspondence as required, including new starter contracts, employment references, reference requests, RTW checks and general correspondence.
- Draft and issue leavers correspondence and inform the business as necessary e.g. IT, Compliance and L&D.
- Monitor and track all new starter and leaver paperwork, ensuring that it is returned in a timely manner.
- Maintain an accurate paper and electronic filing system in addition to accurate data management on all HRIS.
- Manage the HR/Payroll Mailboxes highlighting any issues to Line Manager.
- Facilitate the Company Induction for new starters, ensuring that it runs smoothly and updating content when necessary.
- Monitor and flag probationary periods with Line Managers and Business Partners, ensuring that relevant paperwork is issued.
- Monitor and track working hours, absence and holidays based as defined by regional legislation.
- Support on annual HR processes e.g. annual compensation review.
- Support the Head of HR Operations on adhoc tasks and projects.
Payroll
- Provide payroll services for specific locations and provide back‐up support for other locations.
- Preparation and submission of payroll information in line with the payroll calendar.
- Review and reconciliation of the payroll information once returned by Payroll Provider ensuring approvals are obtained and submitted on time and monthly reports submitted to Finance.
- Management of the company pension schemes and any regional benefits in relation to the enrolment of new starters, update of contractual/personal information and preparation of the monthly payment files for Line Manager to review and submission.
- Preparation of monthly or adhoc reporting.
Customer Service
- Maintain excellent customer service when responding to customer queries related to terms and conditions, benefits, payroll, policies, etc. in line with the departments service levels and escalate as necessary to Line Manager / Business Partners.
Qualifications
- CIPD qualification is desirable.
Experience
- Previous experience providing HR administrative support.
- Previous payroll experience.
Knowledge and Skills
- Knowledge of HR Information Systems.
- Demonstrated understanding of HR administrative processes and services.
- Ability to manage multiple priorities.
- Demonstrated customer service skills.
- Familiarity with Microsoft Office.
Competencies
- Ability to work independently and organise and prioritise workload.
- Ability to identify and manage confidential and sensitive information or situations in a professional manner.
- Willingness to support team members during periods of high‐volume workloads.
FTC - HR Officer in London employer: AXA Investment Managers
Contact Detail:
AXA Investment Managers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FTC - HR Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for HR roles, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your answers and show that you're not just a fit for the role, but for the team too. Plus, it’ll give you some great questions to ask at the end!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common HR questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and gives you a direct line to the hiring team. Plus, we love seeing applications from motivated candidates like you!
We think you need these skills to ace FTC - HR Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the HR Officer role. Highlight your relevant experience in HR administration and payroll services, as well as any specific skills that match the job description.
Show Off Your Skills: Don’t forget to showcase your knowledge of HR Information Systems and customer service skills. We want to see how you can manage multiple priorities and handle sensitive information professionally.
Be Clear and Concise: When drafting your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at AXA Investment Managers
✨Know Your HR Basics
Make sure you brush up on your HR administrative processes and payroll knowledge. Familiarise yourself with common HRIS systems and be ready to discuss how you've used them in past roles. This will show that you're not just a good fit for the role, but that you understand the core functions of HR.
✨Showcase Your Customer Service Skills
Since this role involves responding to customer queries, prepare examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved issues or improved processes, as this will demonstrate your ability to handle queries effectively.
✨Organise Your Thoughts
With multiple priorities in HR, it's crucial to show that you can manage your workload efficiently. Prepare to discuss how you prioritise tasks and handle high-volume periods. You might even want to bring a simple example of a time when you successfully juggled multiple responsibilities.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. For instance, they might ask how you'd handle a situation involving a new starter's paperwork or a payroll discrepancy. Practising these types of questions will help you articulate your thought process clearly during the interview.