At a Glance
- Tasks: Support HR admin and payroll services across the UK, US, and Asia.
- Company: Join AXA Investment Managers, part of BNP Paribas, a leading European asset manager.
- Benefits: Career growth opportunities, inclusive culture, and a focus on sustainability.
- Other info: Dynamic work environment with a commitment to innovation and collaboration.
- Why this job: Be part of a purpose-led organisation making a real impact in the finance industry.
- Qualifications: HR admin and payroll experience; CIPD qualification is a plus.
The predicted salary is between 36000 - 60000 € per year.
To provide HR administrative support and payroll services for the UK, US and Asia.
Key Accountabilities
- Draft and issue correspondence as required, including new starter contracts, employment references, reference requests, RTW checks and general correspondence.
- Draft and issue leavers correspondence and inform the business as necessary e.g. IT, Compliance and L&D.
- Monitor and track all new starter and leaver paperwork, ensuring that it is returned in a timely manner.
- Maintain an accurate paper and electronic filing system in addition to accurate data management on all HRIS.
- Manage the HR/Payroll Mailboxes highlighting any issues to Line Manager.
- Facilitate the Company Induction for new starters, ensuring that it runs smoothly and updating content when necessary.
- Monitor and flag probationary periods with Line Managers and Business Partners, ensuring that relevant paperwork is issued.
- Monitor and track working hours, absence and holidays based as defined by regional legislation.
- Support on annual HR processes e.g. annual compensation review.
- Support the Head of HR Operations on adhoc tasks and projects.
Payroll
- Provide payroll services for specific locations and provide back‑up support for other locations.
- Preparation and submission of payroll information in line with the payroll calendar.
- Review and reconciliation of the payroll information once returned by Payroll Provider ensuring approvals are obtained and submitted on time and monthly reports submitted to Finance.
- Management of the company pension schemes and any regional benefits in relation to the enrolment of new starters, update of contractual/personal information and preparation of the monthly payment files for Line Manager to review and submission.
- Preparation of monthly or adhoc reporting.
Customer Service
- Maintain excellent customer service when responding to customer queries related to terms and conditions, benefits, payroll, policies, etc. in line with the departments service levels and escalate as necessary to Line Manager / Business Partners.
Qualifications
- CIPD qualification is desirable.
Experience
- Previous experience providing HR administrative support.
- Previous payroll experience.
Knowledge and Skills
- Knowledge of HR Information Systems.
- Demonstrated understanding of HR administrative processes and services.
- Ability to manage multiple priorities.
- Demonstrated customer service skills.
- Familiarity with Microsoft Office.
Competencies
- Ability to work independently and organise and prioritise workload.
- Ability to identify and manage confidential and sensitive information or situations in a professional manner.
- Willingness to support team members during periods of high‑volume workloads.
FTC - HR Officer employer: AXA Investment Managers
AXA Investment Managers is an exceptional employer, offering a dynamic work environment in the heart of London that fosters professional growth and inclusivity. With a commitment to sustainability and innovation, employees benefit from expanded career paths within a leading European asset manager, backed by a strong group presence. The company prioritises employee well-being through excellent customer service standards and a supportive culture, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land FTC - HR Officer
✨Tip Number 1
Network like a pro! Reach out to people in the HR field, especially those at AXAIM or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common HR scenarios and how you’d handle them. We want to see your problem-solving skills in action, so think of examples from your past experiences that showcase your abilities.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website for the best chance at landing that HR Officer role. It shows you’re serious about joining us and makes it easier for our team to spot your application!
We think you need these skills to ace FTC - HR Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HR Officer role. Highlight your relevant experience in HR admin and payroll, and show us how you can contribute to our team at StudySmarter.
Show Off Your Skills:We want to see your knowledge of HR Information Systems and customer service skills. Be specific about your past experiences and how they relate to the key accountabilities listed in the job description.
Keep It Professional:While we love a friendly tone, ensure your application is professional. Use clear language and check for any typos or errors before hitting send. A polished application shows us you care!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at AXA Investment Managers
✨Know Your HR Basics
Make sure you brush up on your HR administrative processes and payroll knowledge. Familiarise yourself with common HRIS systems and be ready to discuss how you've used them in past roles. This will show that you're not just a good fit for the role, but that you understand the core functions of HR.
✨Showcase Your Customer Service Skills
Since this role involves responding to customer queries, prepare examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved issues or improved processes, as this will demonstrate your ability to handle queries effectively.
✨Organise Your Thoughts
With multiple priorities in HR, it's crucial to show that you can manage your workload efficiently. Prepare to discuss how you prioritise tasks and handle high-volume periods. You might even want to bring a simple example of a time when you successfully juggled multiple responsibilities.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive information. Think through potential scenarios related to payroll discrepancies or employee queries, and be prepared to explain how you would approach these situations professionally.
