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- Tasks: Support Account Managers and drive success for Large Corporate clients in a dynamic role.
- Company: Join AXA Global Healthcare, a leader in the insurance industry with a collaborative culture.
- Benefits: Starting salary of €32,000 plus benefits, flexible work arrangements, and career growth opportunities.
- Other info: Exciting opportunity to work with corporate clients and develop your professional skills.
- Why this job: Make an impact by managing client relationships and ensuring seamless service delivery.
- Qualifications: Fluency in English, 2 years' experience, and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Discover an exciting career opportunity with AXA Global Healthcare! We're on the hunt for a dynamic International Account Coordinator in Sales & Distribution. Join our team and play a vital role in supporting our Account Managers, driving the success of our Large Corporate clients - from exploring new business prospects to ensuring seamless renewals.
With a starting salary of €32,000 plus benefits, join us today! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work the majority of your week away from home, which means either attendance at one of our head office locations, visiting clients or attending industry events.
What you'll be doing:
- Support the Account Manager with the day-to-day running of the Large Corporate & Mid Corporate portfolio of around 25+ schemes and be the main contact for the broker/client.
- Co-ordinate and collaborate with intermediaries, clients, and internal colleagues (Admin, Customer Service and claims) to help resolve claims disputes, deal with possible fraudulent claims and process admin efficiently.
- Deliver the retention target through support for Account Managers and on-time deliverables.
- Support the large/mid corporate renewal process by liaising with marketing, contracts team, commercial and customer service to ensure an efficient renewal that adheres to deadlines.
- Create bespoke literature and arrange for its dispatch; produce contracts and update agreed population figures within Salesforce.
- Produce claim and membership reports as required, ensuring they are prepared for client meetings in a timely manner.
- Work with the onboarding team on new win corporate schemes and complete the required onboarding tasks before full handover is complete.
- Accurately record all renewal tasks using the key CRM platform (Salesforce).
About You
What we're looking for:
- Fluency in written and verbal English.
- Minimum 2 years' working experience.
- Ability to work independently with minimal guidance from Account Managers.
- Strong knowledge of Insurance products is an advantage.
- Technical and compliance knowledge, including sending data securely and adhering to data protection rules (GDPR).
- Strategic and commercial awareness with developed communication and negotiation skills.
- Client management experience with a strong customer focus.
- Awareness of Corporate business protocols (eligibility, underwriting factors, country regulations, etc.).
- Excellent organisational skills.
- Team player with attention to detail.
This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You must be eligible and authorized to work in Ireland and the United Kingdom.
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
International Account Coordinator in Woking employer: AXA Insurance
Contact Detail:
AXA Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Account Coordinator in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that International Account Coordinator role.
✨Tip Number 2
Prepare for those interviews! Research AXA Global Healthcare and understand their values and services. We want to see you shine by showing how your skills align with their mission and how you can support the Account Managers effectively.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience fits the role. We suggest you highlight your customer service skills and any relevant insurance knowledge to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your enthusiasm for joining AXA and supporting our Large Corporate clients!
We think you need these skills to ace International Account Coordinator in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Account Coordinator role. Highlight your relevant experience in sales, customer service, and administration. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at AXA and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: Don’t forget to showcase your organisational skills and attention to detail in your application. Mention any experience you have with CRM platforms like Salesforce, as this will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Don’t wait too long – we might close applications early!
How to prepare for a job interview at AXA Insurance
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance products and corporate business protocols. Familiarise yourself with AXA's services and how they cater to large corporate clients. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Skills
Prepare examples that highlight your administrative and customer service skills. Think of specific situations where you've successfully managed client relationships or resolved disputes. This will demonstrate your ability to support Account Managers effectively.
✨Be Organised
Since this role requires excellent organisational skills, come prepared with a structured approach to your interview. Bring a notebook with key points you want to discuss, and be ready to talk about how you manage multiple tasks efficiently.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics at AXA. Inquire about the challenges faced by the International Account Coordinator and how success is measured. This shows your enthusiasm and helps you gauge if the role is the right fit for you.