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- Tasks: Support Account Managers and drive success for Large Corporate clients in a dynamic role.
- Company: Join AXA Global Healthcare, a leader in the insurance industry with a collaborative culture.
- Benefits: Starting salary of €32,000 plus benefits, flexible work arrangements, and career growth opportunities.
- Other info: Exciting opportunity to work with corporate clients and develop your professional skills.
- Why this job: Make an impact by managing client relationships and ensuring seamless service delivery.
- Qualifications: Fluency in English, 2 years' experience, and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Discover an exciting career opportunity with AXA Global Healthcare! We're on the hunt for a dynamic International Account Coordinator in Sales & Distribution. Join our team and play a vital role in supporting our Account Managers, driving the success of our Large Corporate clients - from exploring new business prospects to ensuring seamless renewals.
With a starting salary of €32,000 plus benefits, join us today! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work the majority of your week away from home, which means either attendance at one of our head office locations, visiting clients or attending industry events.
What you'll be doing:
- Support the Account Manager with the day-to-day running of the Large Corporate & Mid Corporate portfolio of around 25+ schemes and be the main contact for the broker/client.
- Co-ordinate and collaborate with intermediaries, clients, and internal colleagues (Admin, Customer Service and claims) to help resolve claims disputes, deal with possible fraudulent claims and process admin efficiently.
- Deliver the retention target through support for Account Managers and on-time deliverables.
- Support the large/mid corporate renewal process by liaising with marketing, contracts team, commercial and customer service to ensure an efficient renewal that adheres to deadlines.
- Create bespoke literature and arrange for its dispatch; produce contracts and update agreed population figures within Salesforce.
- Produce claim and membership reports as required, ensuring they are prepared for client meetings and client director in a timely manner.
- Work with the onboarding team on new win corporate schemes and complete the required onboarding tasks before full handover is complete.
- Accurately record all renewal tasks using the key CRM platform (Salesforce).
About You
What we're looking for:
- Fluency in written and verbal English.
- Minimum 2 years' working experience.
- Ability to work independently with minimal guidance from Account Managers.
- Strong knowledge of Insurance products is an advantage.
- Technical and compliance knowledge, including sending data securely and adhering to data protection rules (GDPR).
- Strategic and commercial awareness with developed communication and negotiation skills.
- Client management experience with a strong customer focus.
- Awareness of Corporate business protocols (eligibility, underwriting factors, country regulations, etc.).
- Excellent organisational skills.
- Team player with attention to detail.
This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You must be eligible and authorized to work in Ireland and the United Kingdom.
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
International Account Coordinator in London employer: AXA Insurance
Contact Detail:
AXA Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Account Coordinator in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at AXA. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching AXA and understanding their values. Think about how your skills align with the role of International Account Coordinator. We want to see you shine, so practice answering common interview questions and have some questions ready for them too!
✨Tip Number 3
Showcase your customer service skills! In this role, you’ll be the main contact for clients and brokers, so highlight any relevant experience you have. Use examples from past jobs where you’ve gone above and beyond to help customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining AXA and ready to take on the challenge of supporting our Account Managers.
We think you need these skills to ace International Account Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Account Coordinator role. Highlight your relevant experience in sales, customer service, and administration. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at AXA and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills: Don’t forget to highlight your fluency in English and any experience you have with insurance products. If you've got strong organisational skills or client management experience, make sure to shout about it – we’re all ears!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at AXA. Don’t wait too long – we might close applications early!
How to prepare for a job interview at AXA Insurance
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance products and corporate business protocols. Familiarise yourself with AXA's services and how they cater to large corporate clients. This will show that you're genuinely interested and prepared for the role.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your administrative and customer service skills. Think about times when you successfully managed client relationships or resolved disputes. Be ready to discuss these in detail during the interview.
✨Be a Team Player
Since this role involves collaborating with various teams, emphasise your ability to work well with others. Share instances where you've effectively coordinated with colleagues or clients to achieve a common goal. This will demonstrate your teamwork skills.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges faced by Account Managers, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.