At a Glance
- Tasks: Support Account Managers and drive success for large corporate clients in a dynamic role.
- Company: Join AXA Global Healthcare, a leader in the insurance industry with a collaborative culture.
- Benefits: Starting salary of €32,000 plus benefits, flexible work arrangements, and career growth opportunities.
- Other info: Exciting opportunity to work in a fast-paced environment with excellent team support.
- Why this job: Make an impact by managing client relationships and ensuring seamless service delivery.
- Qualifications: Fluency in English, 2 years' experience, and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Discover an exciting career opportunity with AXA Global Healthcare! We're on the hunt for a dynamic International Account Coordinator in Sales & Distribution. Join our team and play a vital role in supporting our Account Managers, driving the success of our Large Corporate clients - from exploring new business prospects to ensuring seamless renewals.
Ready to take your career to the next level? With a starting salary of €32,000 plus benefits - join us today! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work the majority of your week away from home, which means either attendance at one of our head office locations, visiting clients or attending industry events.
What you'll be doing:
- Support the Account Manager with the day-to-day running of the Large Corporate & Mid Corporate portfolio of around 25+ schemes and be the main contact for the broker/client.
- Co-ordinate and collaborate with intermediaries, clients, and internal colleagues (Admin, Customer Service and claims) to help resolve claims disputes, deal with possible fraudulent claims and process admin efficiently.
- Deliver the retention target through support for Account Managers and on-time deliverables.
- Servicing the renewals: support the large/mid corporate renewal process by liaising with marketing, contracts team, commercial and customer service to ensure an efficient renewal that adheres to deadlines.
- Create bespoke literature and arrange for its dispatch; produce contracts and update agreed population figures within Salesforce.
- Produce claim and membership reports as required, ensuring they are prepared for client meetings and the client director in a timely manner.
- Work with the onboarding team on new win corporate schemes and complete the required onboarding tasks before full handover is complete.
- Accurately record all renewal tasks using the key CRM platform (Salesforce).
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
About You
What we're looking for:
- Fluency in written and verbal English.
- Minimum 2 years' working experience.
- Ability to work independently with minimal guidance from Account Managers.
- Strong knowledge of Insurance products is an advantage.
- Technical and compliance knowledge, including sending data securely and adhering to data protection rules (GDPR).
- Strategic and commercial awareness with developed communication and negotiation skills.
- Client management experience with a strong customer focus.
- Awareness of Corporate business protocols (eligibility, underwriting factors, country regulations, etc.).
- Excellent organisational skills, team player, and attention to detail.
This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and the United Kingdom.
International Account Coordinator in Eye employer: AXA Insurance
At AXA Global Healthcare, we pride ourselves on being an exceptional employer that values work-life balance and employee empowerment. As an International Account Coordinator, you'll enjoy a competitive starting salary of €32,000, alongside a supportive work culture that fosters professional growth and collaboration. With opportunities to engage with large corporate clients and attend industry events, you'll be part of a dynamic team dedicated to driving success and delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land International Account Coordinator in Eye
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know what AXA Global Healthcare stands for and how you can contribute to their success as an International Account Coordinator.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the role. Highlight your experience and skills that align with the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at AXA.
We think you need these skills to ace International Account Coordinator in Eye
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the International Account Coordinator role. Highlight relevant experience, especially in customer service and administration, and don’t forget to showcase your knowledge of insurance products if you have it!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for AXA and how your skills align with the job description. Keep it engaging and personal – we want to see your personality!
Showcase Your Skills:In your application, be sure to highlight your organisational skills and attention to detail. Mention any experience you have with CRM platforms like Salesforce, as this will show us you’re ready to hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at AXA!
How to prepare for a job interview at AXA Insurance
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance products and corporate business protocols. Understanding the nuances of the industry will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an International Account Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed projects or coordinated with different teams. This will demonstrate your ability to handle the demands of the job.
✨Practice Your Communication
Since this role involves liaising with clients and brokers, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video calls to refine your verbal communication skills.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding claims disputes or client management. Think of specific situations where you resolved issues effectively and be ready to discuss them in detail.
