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- Tasks: Support Account Managers and drive success for Large Corporate clients in a dynamic role.
- Company: Join AXA Global Healthcare, a leader in the insurance industry with a collaborative culture.
- Benefits: Starting salary of €32,000 plus benefits, flexible work arrangements, and career growth opportunities.
- Other info: Exciting opportunity to work in a fast-paced environment with excellent team support.
- Why this job: Make an impact by managing client relationships and ensuring seamless service delivery.
- Qualifications: Fluency in English, 2 years' experience, and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Discover an exciting career opportunity with AXA Global Healthcare! We are on the hunt for a dynamic International Account Coordinator in Sales & Distribution. Join our team and play a vital role in supporting our Account Managers, driving the success of our Large Corporate clients—from exploring new business prospects to ensuring seamless renewals.
Ready to take your career to the next level? With a starting salary of €32,000 plus benefits, join us today! At AXA, we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You will work the majority of your week away from home, which means either attendance at one of our head office locations, visiting clients, or attending industry events.
What you’ll be doing:
- This is an amazing opportunity to showcase your administrative and customer service skills and enjoy working every day to the full.
- Support the Account Manager with the day-to-day running of the Large Corporate & Mid Corporate portfolio of around 25+ schemes and be the main contact for the broker/client.
- Co-ordinate and collaborate with intermediaries, clients, and internal colleagues (Admin, Customer Service, and claims) to help resolve claims disputes, deal with possible fraudulent claims, and process admin efficiently, ensuring an appropriate consensus on outcome.
- Deliver the retention target through support for Account Managers and on-time deliverables.
- Servicing the renewals: support the large/mid corporate renewal process by liaising with marketing, contracts team, commercial, and customer service to ensure an efficient renewal that adheres to deadlines.
- Create bespoke literature and arrange for its dispatch; produce contracts (arranging contract variations as necessary); update agreed population figures within Salesforce and keep in touch with finance regarding invoicing; chase for the opening population for a renewal, ensuring any changes are fulfilled.
- Produce claim and membership reports, as required, ensuring these are prepared for client meetings and client director in a timely manner.
- Work with the onboarding team on new win corporate schemes.
- Liaise with the onboarding team/Account Manager to complete the required onboarding tasks before full handover is complete.
- Accurately record all renewal tasks using the key CRM platform (Salesforce) and navigate the platform correctly.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we are able to effectively manage interest. Therefore, if you are interested in joining us at AXA, please don’t hesitate to apply.
About You
What we’re looking for:
- Fluency in written and verbal English.
- Minimum 2 years’ working experience.
- Ability to work independently with minimal guidance from Account Managers.
- Strong knowledge of Insurance products is an advantage.
- Technical and compliance knowledge - examples include sending data securely and adhering to data protection rules (GDPR).
- Strategic and commercial awareness with developed communication and negotiation skills.
- Client management experience with a strong customer focus.
- Awareness of Corporate business protocols (eligibility, underwriting factors, country regulations, etc.).
- Excellent organisational skills.
- Team player.
- Attention to detail.
This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on this as a precondition of employment for this role; you must be eligible and authorized to work in Ireland and the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
Skills: Admin, Sales, Customer Service
International Account Coordinator in Dublin employer: AXA Insurance
Contact Detail:
AXA Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Account Coordinator in Dublin
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that International Account Coordinator role.
✨Tip Number 2
Prepare for interviews by researching AXA and understanding their corporate culture. Be ready to discuss how your skills align with their needs, especially in customer service and account management. Show them you’re the perfect fit!
✨Tip Number 3
Practice your communication skills! As an International Account Coordinator, you'll need to liaise with clients and brokers. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining AXA and ready to take your career to the next level.
We think you need these skills to ace International Account Coordinator in Dublin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Account Coordinator role. Highlight your relevant experience in sales, customer service, and administration. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity at AXA and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills: Don’t forget to showcase your organisational skills and attention to detail in your application. Mention any experience you have with CRM platforms like Salesforce, as it’s super relevant for this role. We appreciate candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at AXA Insurance
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance products and corporate business protocols. Familiarise yourself with AXA's services and how they cater to large corporate clients. This will show that you're genuinely interested and prepared for the role.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your administrative and customer service skills. Think about times when you successfully managed client relationships or resolved disputes. Be ready to discuss these in detail during the interview.
✨Be a Team Player
Since this role involves collaborating with various teams, emphasise your ability to work well with others. Share experiences where you’ve effectively coordinated with colleagues or clients to achieve a common goal. This will demonstrate your teamwork skills.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges faced by Account Managers, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.