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- Tasks: Support Account Managers and drive success for Large Corporate clients in a dynamic role.
- Company: Join AXA Global Healthcare, a leader in the insurance industry with a collaborative culture.
- Benefits: Starting salary of €32,000 plus benefits, flexible work arrangements, and career growth opportunities.
- Other info: Exciting opportunity to work in a fast-paced environment with excellent career prospects.
- Why this job: Make an impact by managing client relationships and ensuring seamless service delivery.
- Qualifications: Fluency in English, 2 years' experience, and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Discover an exciting career opportunity with AXA Global Healthcare! We're on the hunt for a dynamic International Account Coordinator in Sales & Distribution. Join our team and play a vital role in supporting our Account Managers, driving the success of our Large Corporate clients - from exploring new business prospects to ensuring seamless renewals.
Ready to take your career to the next level? With a starting salary of €32,000 plus benefits - join us today! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work the majority of your week away from home, which means either attendance at one of our head office locations, visiting clients or attending industry events.
What you'll be doing:
- Support the Account Manager with the day-to-day running of the Large Corporate & Mid Corporate portfolio of around 25+ schemes and be the main contact for the broker/client.
- Co-ordinate and collaborate with intermediaries, clients, and internal colleagues (Admin, Customer Service and claims) to help resolve claims disputes, deal with possible fraudulent claims and process admin efficiently, ensuring an appropriate consensus on outcome.
- Deliver the retention target through support for Account Managers and on-time deliverables.
- Servicing the renewals: support the large/mid corporate renewal process by liaising with marketing, contracts team, commercial and customer service to ensure an efficient renewal that adheres to deadlines.
- Create bespoke literature and arrange for its dispatch; produce contracts (arranging contract variations as necessary); update agreed population figures within Salesforce and keep in touch with finance regarding invoicing; chase for the opening population for a renewal, ensuring any changes are fulfilled.
- Produce claim and membership reports, as required, ensuring these are prepared for client meetings and client director in a timely manner.
- Work with the onboarding team on new win corporate schemes.
- Liaise with the onboarding team/Account Manager to complete the required onboarding tasks before full handover is complete.
- Accurately record all renewal tasks using the key CRM platform (Salesforce) and navigate the platform correctly.
About You:
What we're looking for:
- Fluency in written and verbal English.
- Minimum 2 years' working experience.
- Ability to work independently with minimal guidance from Account Managers.
- Strong knowledge of Insurance products is an advantage.
- Technical and compliance knowledge - examples include sending data securely and adhering to data protection rules (GDPR).
- Strategic and commercial awareness with developed communication and negotiation skills.
- Client management experience with a strong customer focus.
- Awareness of Corporate business protocols (eligibility, underwriting factors, country regulations, etc.).
- Excellent organisational skills.
- Team player.
- Attention to detail.
This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You must be eligible and authorized to work in Ireland and the United Kingdom.
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
Skills: Admin, Sales, Customer Service
International Account Coordinator in Dartford employer: AXA Insurance
Contact Detail:
AXA Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Account Coordinator in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand AXA's values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your communication skills! As an International Account Coordinator, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the AXA team. So, get your application in and let’s make it happen!
We think you need these skills to ace International Account Coordinator in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Account Coordinator role. Highlight your relevant experience in sales, customer service, and administration. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at AXA and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Skills: Don’t forget to highlight your fluency in English and any experience you have with insurance products. If you've got strong organisational skills or client management experience, make sure to shout about it – we’re all ears!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AXA Insurance
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of insurance products and corporate business protocols. Understanding the specifics of the role will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in client management and how you've successfully supported account managers in the past. Use specific examples to illustrate your skills in administration and customer service, as these are key for the International Account Coordinator role.
✨Master Salesforce
Since you'll be using Salesforce to record renewal tasks, it’s a good idea to familiarise yourself with the platform if you haven't already. Mention any relevant experience you have with CRM systems during the interview to show you're prepared and tech-savvy.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specifics of the role. This shows your genuine interest in AXA and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.