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- Tasks: Support Account Managers and drive success for Large Corporate clients in a dynamic role.
- Company: Join AXA Global Healthcare, a leader in the insurance industry with a collaborative culture.
- Benefits: Starting salary of €32,000 plus benefits, flexible work arrangements, and career growth opportunities.
- Other info: Exciting opportunity to work with corporate clients and develop your professional skills.
- Why this job: Make an impact by managing client relationships and ensuring seamless renewals in a fast-paced environment.
- Qualifications: Fluency in English, 2 years' experience, and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Discover an exciting career opportunity with AXA Global Healthcare! We're on the hunt for a dynamic International Account Coordinator in Sales & Distribution. Join our team and play a vital role in supporting our Account Managers, driving the success of our Large Corporate clients - from exploring new business prospects to ensuring seamless renewals.
Ready to take your career to the next level? With a starting salary of €32,000 plus benefits - join us today! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work the majority of your week away from home, which means either attendance at one of our head office locations, visiting clients or attending industry events.
What you'll be doing:
- This is an amazing opportunity to showcase your administrative and customer service skills and enjoy working every day to the full.
- Support the Account Manager with the day-to-day running of the Large Corporate & Mid Corporate portfolio of around 25+ schemes and be the main contact for the broker/client.
- Co-ordinate and collaborate with intermediaries, clients, and internal colleagues (Admin, Customer Service and claims) to help resolve claims disputes, deal with possible fraudulent claims and process admin efficiently, ensuring an appropriate consensus on outcome.
- Deliver the retention target through support for Account Managers and on-time deliverables.
- Servicing the renewals: support the large/mid corporate renewal process by liaising with marketing, contracts team, commercial and customer service to ensure an efficient renewal that adheres to deadlines.
- Create bespoke literature and arrange for its dispatch; produce contracts (arranging contract variations as necessary); update agreed population figures within Salesforce and keep in touch with finance regarding invoicing; chase for the opening population for a renewal, ensuring any changes are fulfilled.
- Produce claim and membership reports, as required, ensuring these are prepared for client meetings and client director in a timely manner.
- Work with the onboarding team on new win corporate schemes.
- Liaise with the onboarding team/Account Manager to complete the required onboarding tasks before full handover is complete.
- Accurately record all renewal tasks using the key CRM platform (Salesforce) and navigate the platform correctly.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
About You
What we're looking for:
- Fluency in written and verbal English
- Minimum 2 years' working experience
- Ability to work independently with minimal guidance from Account Managers
- Strong knowledge of Insurance products is an advantage.
- Technical and compliance knowledge - examples include sending data securely and adhering to data protection rules (GDPR).
- Strategic and commercial awareness with developed communication and negotiation skills.
- Client management experience with a strong customer focus.
- Awareness of Corporate business protocols (eligibility, underwriting factors, country regulations, etc.).
- Excellent organisational skills
- Team player
- Attention to detail.
This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on this as a precondition of employment for this role, you must be eligible and authorized to work in Ireland and the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
Skills: Admin, Sales, Customer Service
International Account Coordinator in Bedford employer: AXA Insurance
Contact Detail:
AXA Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Account Coordinator in Bedford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at AXA. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching AXA and understanding their values. We want to see that you’re genuinely interested in the company and the role of International Account Coordinator. Practice common interview questions and think about how your skills align with what they’re looking for.
✨Tip Number 3
Showcase your customer service skills during the interview. Since this role involves liaising with clients and brokers, share examples of how you’ve successfully managed client relationships in the past. We love hearing about your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining AXA. Keep an eye on the closing date, as we might close applications early due to high interest!
We think you need these skills to ace International Account Coordinator in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Account Coordinator role. Highlight your relevant experience in sales, customer service, and administration. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at AXA and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: Don’t forget to showcase your organisational skills and attention to detail in your application. Mention any experience you have with CRM platforms like Salesforce, as this will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at AXA!
How to prepare for a job interview at AXA Insurance
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance products and corporate business protocols. Familiarise yourself with AXA's services and how they cater to large corporate clients. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Organisational Skills
As an International Account Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed various responsibilities. Highlight your attention to detail and how you keep everything running smoothly.
✨Practice Your Communication
Since this role involves liaising with clients and brokers, practice articulating your thoughts clearly. You might want to role-play common scenarios you could face in the job, such as resolving claims disputes or discussing renewals, to demonstrate your client management skills.
✨Be Ready for Questions on Compliance
Given the importance of data protection and compliance in this role, be prepared to discuss your understanding of GDPR and other relevant regulations. Show that you take these matters seriously and can navigate them effectively in your work.