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- Tasks: Support Account Managers and drive success for Large Corporate clients in a dynamic role.
- Company: Join AXA Global Healthcare, a leader in the insurance industry with a collaborative culture.
- Benefits: Starting salary of €32,000 plus benefits, flexible work arrangements, and career growth opportunities.
- Other info: Exciting opportunity to work with corporate clients and develop your professional skills.
- Why this job: Make an impact by managing client relationships and ensuring seamless renewals in a fast-paced environment.
- Qualifications: Fluency in English, 2 years' experience, and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Discover an exciting career opportunity with AXA Global Healthcare! We're on the hunt for a dynamic International Account Coordinator in Sales & Distribution. Join our team and play a vital role in supporting our Account Managers, driving the success of our Large Corporate clients - from exploring new business prospects to ensuring seamless renewals.
Ready to take your career to the next level? With a starting salary of €32,000 plus benefits - join us today! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work the majority of your week away from home, which means either attendance at one of our head office locations, visiting clients or attending industry events.
What you'll be doing:
- Support the Account Manager with the day-to-day running of the Large Corporate & Mid Corporate portfolio of around 25+ schemes and be the main contact for the broker/client.
- Co-ordinate and collaborate with intermediaries, clients, and internal colleagues (Admin, Customer Service and claims) to help resolve claims disputes, deal with possible fraudulent claims and process admin efficiently, ensuring an appropriate consensus on outcome.
- Deliver the retention target through support for Account Managers and on-time deliverables.
- Servicing the renewals: support the large/mid corporate renewal process by liaising with marketing, contracts team, commercial and customer service to ensure an efficient renewal that adheres to deadlines.
- Create bespoke literature and arrange for its dispatch; produce contracts (arranging contract variations as necessary); update agreed population figures within Salesforce and keep in touch with finance regarding invoicing; chase for the opening population for a renewal, ensuring any changes are fulfilled.
- Produce claim and membership reports, as required, ensuring these are prepared for client meetings and client director in a timely manner.
- Work with the onboarding team on new win corporate schemes.
- Liaise with the onboarding team/Account Manager to complete the required onboarding tasks before full handover is complete.
- Accurately record all renewal tasks using the key CRM platform (Salesforce) and navigate the platform correctly.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
About You
What we're looking for:
- Fluency in written and verbal English.
- Minimum 2 years' working experience.
- Ability to work independently with minimal guidance from Account Managers.
- Strong knowledge of Insurance products is an advantage.
- Technical and compliance knowledge - examples include sending data securely and adhering to data protection rules (GDPR).
- Strategic and commercial awareness with developed communication and negotiation skills.
- Client management experience with a strong customer focus.
- Awareness of Corporate business protocols (eligibility, underwriting factors, country regulations, etc.).
- Excellent organisational skills.
- Team player.
- Attention to detail.
This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
Skills: Admin, Sales, Customer Service
International Account Coordinator in Basingstoke employer: AXA Insurance
Contact Detail:
AXA Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Account Coordinator in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research AXA Global Healthcare and understand their values and services. We want to see that you’re genuinely interested in the role and ready to contribute to the team.
✨Tip Number 3
Show off your skills! Bring examples of your past work or achievements to the interview. We love seeing how you’ve tackled challenges and made an impact in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, we appreciate a little extra effort!
We think you need these skills to ace International Account Coordinator in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Account Coordinator role. Highlight your relevant experience in sales, customer service, and administration. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at AXA and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: Don’t forget to showcase your organisational skills and attention to detail in your application. Mention any experience you have with CRM platforms like Salesforce, as this will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Don’t wait too long – we might close applications early!
How to prepare for a job interview at AXA Insurance
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of insurance products and corporate business protocols. Familiarise yourself with AXA's services and how they cater to large corporate clients. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Be ready to discuss your administrative and customer service skills in detail. Prepare examples from your past experiences where you've successfully managed client relationships or resolved disputes. This will help demonstrate your ability to support Account Managers effectively.
✨Master Salesforce
Since you'll be using Salesforce for recording renewal tasks, it’s crucial to highlight any experience you have with CRM platforms. If you're not familiar with Salesforce, consider watching a few tutorial videos to get a basic understanding before the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics at AXA. Inquire about the challenges faced by the International Account Coordinator and how success is measured. This shows your enthusiasm and helps you gauge if the role is the right fit for you.