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- Tasks: Lead resource planning and change initiatives in Customer Service Operations.
- Company: Top insurance provider in the UK with a focus on innovation.
- Benefits: Competitive salary up to £55,000, flexible working, health cover, and pension scheme.
- Why this job: Shape the future of customer service while driving impactful change.
- Qualifications: Experience in forecasting, capacity modelling, and stakeholder management required.
- Other info: Join a dynamic team with opportunities for professional growth.
The predicted salary is between 42000 - 66000 £ per year.
A leading insurance provider in the United Kingdom is seeking a Resourcing Planning Change Manager to oversee planning activities in Customer Service Operations. The role involves aligning resource strategies with transformation goals, conducting impact assessments, and ensuring operational stability during change initiatives.
The ideal candidate will have a strong background in forecasting, capacity modelling, and stakeholder management, as well as proficiency in planning tools like Anaplan and Excel.
This position offers a competitive salary up to £55,000, flexible working, and various benefits including health cover and pension scheme.
Strategic Resource Planning & Change Lead in Royal Tunbridge Wells employer: AXA Insurance Plc
Contact Detail:
AXA Insurance Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Resource Planning & Change Lead in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry or those who work in customer service operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with forecasting and capacity modelling. Use real examples to demonstrate how you've successfully managed change in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like that leading insurance provider. Express your interest in their strategic resource planning roles and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Strategic Resource Planning & Change Lead in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in resource planning and change management, and don’t forget to mention any tools like Anaplan or Excel that you’ve used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your background aligns with the role. Share specific examples of how you've successfully managed change initiatives in the past.
Showcase Your Stakeholder Management Skills: Since stakeholder management is key for this role, be sure to include examples of how you've effectively communicated and collaborated with different teams or departments in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at AXA Insurance Plc
✨Know Your Numbers
As a Strategic Resource Planning & Change Lead, you'll need to demonstrate your expertise in forecasting and capacity modelling. Brush up on relevant metrics and be ready to discuss how you've used data to drive decisions in previous roles.
✨Master the Tools
Familiarity with planning tools like Anaplan and Excel is crucial. Before the interview, ensure you can confidently talk about your experience with these tools, including specific examples of how you've leveraged them to improve resource planning.
✨Stakeholder Savvy
This role involves significant stakeholder management. Prepare to share examples of how you've successfully engaged with stakeholders in the past, particularly during change initiatives. Highlight your communication skills and ability to align diverse interests.
✨Align with Transformation Goals
Understand the company's transformation goals and be ready to discuss how your strategies can support these objectives. Research the company’s recent changes or initiatives and think about how you can contribute to their success.