At a Glance
- Tasks: Provide technical expertise and manage damage spend on motor insurance claims.
- Company: Join AXA, a vibrant community focused on development and support.
- Benefits: Competitive salary, bonuses, pension scheme, private medical cover, and 25 days leave.
- Other info: Location-independent options available for those outside commuting distance.
- Why this job: Make a real impact in a dynamic team while balancing work and life.
- Qualifications: Experience in motor vehicle damage assessment and strong communication skills.
The predicted salary is between 36000 - 60000 € per year.
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It’s an exciting time to join the Motor Engineering department here at AXA. As an In-house Engineer, you’ll be responsible for providing technical expertise to our Motor Claims Department, Brokers and Customers while successfully managing and controlling damage spend on Motor Insurance Claims.
You’ll be instrumental to the team by undertaking remote vehicle inspections using the most appropriate methods such as written reports, data, and digital imaging, to ensure the accurate valuing of the motor vehicle claims. We see ourselves as one big team, where development and the sharing of knowledge is a top priority, so you’ll be someone who thrives off working within a positive and diverse team.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You\'ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
For applicants who do not live within a commutable distance from the Birmingham, Bolton or Haverhill office, we would be happy to consider Location Independent working.
What you’ll be doing:
- Reviewing and negotiating settlement of all motor vehicles, liaising directly with our customers.
- You’ll be working to agreed timescales and business parameters, depending on the business needs.
- Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.
- Building and maintaining professional working relationships with a range of suppliers.
- Supporting all aspects of the business to assist in the claims process for both insured and third party in order expedite settlement and minimise cost.
- Ensuring all work is carried out within agreed KPI’s and SLA’s and in accordance with our company values.
What you’ll bring:
- Proven experience in assessing damage to all types of motor vehicles, preferably in relation to Motor Vehicle Insurance claims is essential.
- Ideally you will also have experience in auditing suppliers or internal engineering teams.
- Knowledge of Farm, Agricultural equipment and Commercial vehicles would be desirable.
- Experience in damage estimating, repair cost negotiation and vehicle valuations.
- Having an Automotive Technician Accreditation (ATA) for Vehicle Damage Assessment is an essential requirement.
- Incorporated membership of the Institute of Automotive Engineer Assessors (IAEA) would be desirable but not essential.
- Expert user of the Audatex damage assessment system, CAP valuation software and Glass’ Guide.
- Developed communication and relationship management skills.
- Highly organised, detail oriented and creative approach to problem solving.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary dependent on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- Private medical cover
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- Wellbeing services & resources
- AXA employee discounts
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to yasmin.conrad@axa-uk.co.uk.
Who we are:
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
Motor Claims In-house Engineer in Birmingham employer: AXA Insurance Plc
AXA is an exceptional employer that prioritises employee development and fosters a collaborative work culture within its Motor Engineering department. With flexible working arrangements, competitive benefits including a contributory pension scheme and private medical cover, and a commitment to diversity and inclusion, AXA empowers its employees to thrive both personally and professionally. The opportunity for location-independent working further enhances the appeal of joining this dynamic team in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims In-house Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at AXA or in the motor claims field. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure we can confidently discuss damage assessment and negotiation strategies. Show them we know our stuff!
✨Tip Number 3
Practice our communication skills! Since this role involves liaising with customers and suppliers, let’s role-play some scenarios to ensure we can handle any questions or concerns smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep track of our application status easily.
We think you need these skills to ace Motor Claims In-house Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that are relevant to the Motor Claims In-house Engineer role. Highlight your expertise in assessing vehicle damage and any experience with motor insurance claims to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team at AXA. Don’t forget to mention your experience with damage estimating and repair cost negotiation.
Showcase Your Technical Skills:Since this role involves technical expertise, be sure to mention your proficiency with tools like Audatex and CAP valuation software. We love seeing candidates who can demonstrate their technical know-how right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy! Just click on the ‘apply for this job’ button, log in or create a profile, and submit your application. We can’t wait to see what you bring to the table!
How to prepare for a job interview at AXA Insurance Plc
✨Know Your Stuff
Make sure you brush up on your knowledge of motor vehicle damage assessment and insurance claims. Familiarise yourself with the Audatex system, CAP valuation software, and Glass’ Guide. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully assessed damage or negotiated repair costs. Highlight any experience you have with auditing suppliers or internal teams, as this is crucial for the role. Real-life scenarios can really impress interviewers!
✨Build Rapport
Since this role involves liaising with customers and suppliers, practice your communication skills. Be friendly and approachable during the interview. Show that you can build professional relationships easily, as this will be key in your day-to-day work.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and how AXA supports its employees' development. This shows that you're genuinely interested in being part of their community and that you value a positive working environment, which aligns with their company culture.
