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- Tasks: Ensure health propositions meet standards and manage risks for customer satisfaction.
- Company: AXA, a global leader in insurance and financial services.
- Benefits: Flexible working arrangements, competitive salary, and a supportive work environment.
- Other info: Dynamic workplace with opportunities for professional growth and development.
- Why this job: Join a team that prioritises customer outcomes and drives impactful health solutions.
- Qualifications: Detail-oriented with experience in governance and assurance in health propositions.
The predicted salary is between 60000 - 75000 £ per year.
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.
We’re seeking someone who’s detail-oriented, quality-focused, and committed to customer outcomes—someone who can ensure health propositions are designed and delivered in line with standards, while proactively managing risks and supporting a customer-centric approach. You’ll be responsible for ensuring health propositions are designed, implemented and maintained in line with approved design, local and regulatory expectations, and customer outcomes.
Key Responsibilities- Own and operate proposition governance frameworks, ensuring all new and existing propositions meet internal and external approval, risk and assurance standards.
- Partner with key stakeholders to support successful and timely completion of approvals.
- Stay informed of key regulatory changes and expert guidance, applying learnings to reviews and processes.
- Manage governance forums, decision papers, proposition controls, audit trails for proposition changes, launches and material enhancements.
- Provide assurance that propositions are implemented in line with approved design, customer value statements, pricing assumptions and operational models.
- Validate that proposition features, exclusions, eligibility rules and journeys are consistently reflected across policy documentation, sales materials, systems and claims handling.
- Ensure propositions meet regulatory expectations, including Consumer Duty, conduct risk and fair value considerations.
- Lead monitoring and remediation activity where proposition performance or delivery deviates from intent.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Senior Proposition Manager - Product Governance and Assurance employer: AXA Health
Contact Detail:
AXA Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Proposition Manager - Product Governance and Assurance
✨Tip Number 1
Network like a pro! Reach out to current employees at AXA on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by understanding AXA's values and how they align with your own. Think about specific examples from your past that showcase your detail-oriented and customer-centric approach. We want to see how you can bring that to the table!
✨Tip Number 3
Don’t just wait for the job to come to you! Keep an eye on our website for new openings and apply directly. It shows initiative and gives you a better chance of being noticed by the hiring team.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Senior Proposition Manager - Product Governance and Assurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Proposition Manager role. Highlight your experience in governance frameworks and customer-centric approaches, as these are key for us at AXA.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've managed risks and ensured compliance in previous roles, showing us your detail-oriented nature.
Showcase Your Stakeholder Management Skills: In your application, emphasise your ability to partner with stakeholders. We want to see how you've successfully collaborated with others to achieve timely approvals and meet regulatory standards.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at AXA Health
✨Know Your Propositions
Before the interview, dive deep into AXA's health propositions. Understand their design, customer outcomes, and how they align with regulatory standards. This knowledge will help you demonstrate your commitment to quality and customer-centricity during the discussion.
✨Showcase Your Detail Orientation
As a Senior Proposition Manager, attention to detail is crucial. Prepare examples from your past experiences where your meticulous approach led to successful project outcomes. Highlight how you’ve managed risks and ensured compliance with governance frameworks.
✨Engage with Stakeholders
Collaboration is key in this role. Be ready to discuss how you've partnered with various stakeholders in previous positions. Share specific instances where your communication skills helped achieve timely approvals or resolve conflicts effectively.
✨Stay Updated on Regulations
Familiarise yourself with current regulatory changes relevant to health propositions. During the interview, express your proactive approach to staying informed and how you’ve applied this knowledge to improve processes or enhance proposition delivery in your previous roles.