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- Tasks: Engage with customers to provide tailored healthcare insurance solutions and convert inquiries into sales.
- Company: AXA Health is dedicated to enhancing health and wellbeing through innovative digital experiences.
- Benefits: Enjoy a competitive salary, performance bonuses, private health cover, and generous annual leave.
- Why this job: Join a supportive team focused on personal growth and career progression in a thriving industry.
- Qualifications: Customer-facing experience is essential; strong communication and empathy skills are a must.
- Other info: Flexible working options available post-training, with extensive support and coaching throughout your career.
The predicted salary is between 24000 - 42000 ÂŁ per year.
1 week ago Be among the first 25 applicants
Are you looking for a career in sales where you can financially progress each year? Do you want to be rewarded for your hard work? Do you want to be a truly valued member of a team? Weâre recruiting Sales Consultants to join us on a full-time permanent basis.
At AXA Health, weâre looking for talented Sales Consultants to join our highly successful sales team in Bournemouth. As a Sales Consultant, youâll be contacting customers who have enquired directly with AXA Health online into Private Healthcare Insurance. Youâll listen to our customersâ needs and provide suitable cover options offering tailored solutions. As part of this role, youâll be comfortable having sensitive conversations and taking an empathetic approach youâll translate factual and sometimes complex information in a simple way, converting these enquiries into sales through building rapport and listening.
After your initial office based training period of 12 weeks, you\’ll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
Working Hours & Shift Pattern: Full time, 37.5 hours per week, Monday to Friday between 9am and 6pm with an early finish of 2.30pm on Fridays, no evenings or weekend.
Career Development:
Career development is an integral part of AXA Health, so as well as offering a competitive starting salary, the opportunity for progression is realistic. Each year, your performance will be assessed and providing you hit the required sales and customer goals, you can move through the eight salary bandings – a maximum of two levels per year.
Induction & Training:
Induction Date: 4th August 2025
When you join us, youâll be given extensive training on our products and tools to ensure you have the knowledge and skills to succeed. Training starts with a three-week programme and after this youâll join one of our 5 sales teams where youâll receive one-to-one coaching sessions, role play and live listening. Our sessions will help to motivate and inspire you as well as support you with your sales techniques.
At AXA Health, we flourish on a supportive working environment, on open and honest conversations and on regular coaching and development. You will be constantly supported in your role, looking for ways to improve and progress, and to make the most of your skillset.
What youâll be doing:
- Using warm leads to call customers who have enquired online about Private Healthcare Insurance and converting these into sales.
- Listening to customersâ needs and providing suitable cover options offering tailored solutions.
- Having sensitive conversations and being empathic.
- Translating factual and complex information in a simple way.
- Building rapport with customers.
- Working in a supportive and collaborative environment.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure weâre able to effectively manage interest. Therefore, if youâre interested in joining us at AXA, please donât hesitate to apply.
What youâll bring:
- Experience in a customer facing role is essential.
- Ability to connect with a variety of people over the phone and via email, translating complex information in a simple way whilst following a call guide.
- Customer focused, with the ability to show empathy and build rapport, listening and assessing situations quickly whilst conducting yourself in a professional manner.
- Receptive to regular coaching and feedback given by your managers, taking accountability for your own self-development.
- Resilient and ambitious with a determination to succeed.
- Highly adaptable to change and managing multiple priorities.
- It would be advantageous to have experience in a telephone-based role and/ or within an FCA regulated environment.
When applying to this role, we\’ll ask you to complete several screening questions. Please ensure you answer these, as they form part of our shortlisting process. Following this, the first stage of the interview process is completion of an Arctic Shores Assessment. This is an online, behaviour-based assessment that doesn\’t contain any questions. Instead, it\’s a series of engaging, intuitive tasks. As you respond to each task, we can paint an accurate picture of your natural strengths. You\’ll have two days to complete the assessment. The next and final stage, if shortlisted, is that we will invite you to attend an interview which will take place from 16th until 27th June in our Bournemouth office.
As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
What we offer:
At AXA UK, weâre appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual starting salary of ÂŁ30,000.
- Salary framework with an opportunity to increase basic annual salary to up to ÂŁ58,650 dependent on performance against business expectations.
- On target annual performance bonus of 12.5%, with the opportunity to achieve up to 20%.
- Contributory pension scheme (up to 12% employer contributions).
- Life Assurance (up to 10 x annual salary).
- Private health cover.
- 25 days annual leave plus Bank Holidays.
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
- Wellbeing services & resources.
- AXA employee discounts.
To apply, click on the âapply for this jobâ button, youâll then need to log in or create a profile to submit your CV. Weâre proud to be an Equal Opportunities Employer and donât discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, weâre proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to laura.venables@axa-uk.co.uk.
#FeelgoodHealth
Who we are:
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. Weâre transforming our business by developing easy, efficient, digital experiences for our customers. Weâre a collective of specialists passionate about helping our members flourish, whether thatâs individuals and families, small businesses or huge corporates.
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Job function
Sales and Business Development
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Sales Consultant employer: AXA Health
Contact Detail:
AXA Health Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Consultant
â¨Tip Number 1
Familiarise yourself with AXA Health's products and services. Understanding the specifics of Private Healthcare Insurance will not only help you in conversations but also demonstrate your commitment to the role during interviews.
â¨Tip Number 2
Practice your active listening skills. As a Sales Consultant, you'll need to listen carefully to customers' needs and respond appropriately. Role-playing scenarios with friends or family can help you refine this skill.
â¨Tip Number 3
Prepare for the Arctic Shores Assessment by engaging in brain games or online assessments that focus on problem-solving and adaptability. This will help you feel more comfortable with the types of tasks you'll encounter.
â¨Tip Number 4
Network with current or former employees of AXA Health on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Sales Consultant
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles. Emphasise your ability to connect with people and translate complex information simply, as these are key skills for the Sales Consultant position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of AXA Health that resonate with you, such as their commitment to employee development and supportive work environment.
Prepare for Screening Questions: Be ready to answer the screening questions thoroughly. These questions are crucial for the shortlisting process, so take your time to reflect on your experiences and how they align with the job requirements.
Practice for the Arctic Shores Assessment: Familiarise yourself with the types of tasks you might encounter in the Arctic Shores Assessment. This assessment is behaviour-based, so focus on showcasing your natural strengths and abilities through the engaging tasks.
How to prepare for a job interview at AXA Health
â¨Understand the Role
Before your interview, make sure you thoroughly understand the Sales Consultant role at AXA Health. Familiarise yourself with their products and services, especially in Private Healthcare Insurance, so you can speak confidently about how you would meet customer needs.
â¨Show Empathy and Listening Skills
During the interview, demonstrate your ability to listen and empathise. Share examples from your past experiences where you've successfully handled sensitive conversations or built rapport with customers. This will show that you can connect with clients effectively.
â¨Prepare for Behavioural Questions
Expect behavioural questions that assess your customer service skills and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you've overcome challenges in previous roles.
â¨Ask Insightful Questions
At the end of the interview, be prepared to ask insightful questions about the team dynamics, training processes, and career development opportunities at AXA Health. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
