At a Glance
- Tasks: Provide empathetic health support and expert advice to members via various communication channels.
- Company: Join AXA, a global leader in insurance and financial services.
- Benefits: Flexible part-time hours, remote work options, and ongoing professional development.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your nursing career.
- Qualifications: Registered Adult Nurse with clinical experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to large corporates, with fast access to diagnosis and treatment when they need it.
Job Overview
We’re excited to offer a permanent, part-time position in Tunbridge Wells for an experienced nurse to join our dedicated health support team at AXA Health. If you’re a passionate nurse seeking a rewarding role, this is your chance to make a real difference. Our Health Support Team is a specialist medical information helpline staffed by nurses, midwives, counsellors, and pharmacists, providing expert advice to our members whenever they need it around the clock. We offer reassurance and support and help ease worries with expert medical guidance and ongoing professional development to support your registration.
Key Responsibilities
- Provide empathetic guidance and support on a broad range of health-related issues to our members and their families.
- Maintain our helplines supporting our members and their families, covering a variety of shifts including evenings, nights and weekends.
- Support members through a variety of media including telephone (inbound and outbound), email, text messaging and live chat.
- Use the online booking platform to support members in making appointments.
- Assist members with accessing the best specialist, in a timely way.
- Act as a clinical expert and role model, providing specialist knowledge and assistance.
- Build and maintain sound relationships.
- Take an active interest in your team, department and the wider business targets and how you can personally contribute to achieve these.
- Take ownership and continuously develop your professional skills, including enhancement of your clinical knowledge.
Work Arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After training, most shifts will be worked from home, with a requirement to be in the Tunbridge Wells office once every 4 weeks. Occasionally, additional office days may be needed. When working from home, you’ll need a quiet, private, and confidential space to carry out your duties effectively.
Working Hours & Shift Pattern
Part time, 24 hours per week. Our shift patterns are designed to offer 24/7 support to our members and involve a blend of day shifts, night shifts and weekends with varying shift allowances in addition to the basic salary.
Induction & Training
To help you settle into the team and prepare for success in your new role, you’ll attend a comprehensive induction in the Tunbridge Wells office for the first two weeks. During this period, you’ll work full time Monday to Friday, 8:30am – 5:00pm, with the remaining part of your induction completed remotely.
Your Skills & Experience
- Registered Adult Nurse (RN).
- Current registration with the Nursing and Midwifery Council (NMC).
- Nursing diploma or Bachelor of Science (BSc) degree in nursing.
- Additional qualification in midwifery would be beneficial.
- Substantive post registration clinical experience.
- Excellent communication and negotiation skills.
- Sound relationship management capabilities.
- Proficiency in IT tools and social media platforms.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. Please also note that you’ll be screened through an Advanced DBS Check.
How To Apply
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to laura.venables@axa-uk.co.uk. We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Part Time Nurse – Medical Information Team in Royal Tunbridge Wells employer: AXA Health
AXA is an exceptional employer, offering a part-time nursing role in Tunbridge Wells that combines meaningful work with a supportive and flexible work culture. Our Health Support Team provides ongoing professional development, allowing nurses to enhance their clinical skills while making a real difference in the lives of our members. With the opportunity to work from home and a commitment to employee well-being, AXA fosters a collaborative environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Nurse – Medical Information Team in Royal Tunbridge Wells
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like AXA Health.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like AXA Health who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Part Time Nurse – Medical Information Team in Royal Tunbridge Wells
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at AXA Health, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at AXA Health where specific skills might be in demand.
How to prepare for a job interview at AXA Health
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
