Key Client Director in Royal Tunbridge Wells

Are you a strategic thinker with a passion for building and nurturing high-value client relationships? We’re seeking a dynamic Key Client Director to retain and develop a portfolio of national corporate clients with significant healthcare spend, across insured and healthcare trust arrangements, together with health and wellbeing services including EAP product offerings.

Overview

In this pivotal role, you’ll contribute to our company's growth by delivering exceptional client service, driving profitable outcomes, and supporting the achievement of our Sales and Marketing strategies, plans, and targets. If you excel at fostering long-term partnerships and have a proven track record in managing corporate clients within the health and wellbeing services sector, including EAP, we want to hear from you!

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients (intermediaries) or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing

• Develop and deliver high-value Business to Business relationships to meet sales targets across products and services.
• Build strategic account plans, establishing strong relationships with decision-makers and intermediaries to maximise retention and growth.
• Deeply understand client needs, proactively identify opportunities, and lead negotiations to secure new business.
• Foster excellent cross-departmental collaborations to align strategic priorities and enhance client service.
• Gather and share market, customer, and intermediary feedback to inform strategy and proposition development.
• Maintain expert knowledge of AXA Health’s offerings, industry trends, and competitor landscape to advise clients effectively.
• Represent AXA Health at internal and external forums, promoting the company’s values and offerings.
• Coach and develop colleagues within the wider team.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring

• Proven success in strategic account management and consultative, service-based selling in a health environment.
• Ability to meet targets and develop long-term plans for success.
• Strong commercial awareness and understanding of the corporate business environment.
• Knowledge of corporate employee healthcare benefits, wellness, and their impact on performance.
• Familiarity with health insurance and health services products from AXA and the wider market.
• Excellent relationship management skills, building networks internally and externally.
• Customer-focused with strong communication, questioning, listening, and presentation skills.
• Proven influencing, negotiation skills, and a motivated, resourceful, credible presence.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer

• Competitive annual salary of up to £75,000 dependent on experience.
• Annual company & performance-based bonus.
• Contributory pension scheme (up to 12% employer contributions).
• Life Assurance (up to 10 x annual salary).
• Private medical cover.
• 28 days annual leave plus Bank Holidays.
• Car allowance.
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
• Wellbeing services & resources.
• AXA employee discounts.

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to mel.ainscough@axa-insurance.co.uk.

Who we are

At AXA Health, we’re passionate about helping our members to put their health first, whether that’s individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there’s a problem, our members can be confident we’ll guide them, every step of the way.