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For Companies At a Glance
- Tasks: Support corporate clients with health and wellbeing services while collaborating with Account Managers.
- Company: Join AXA, a global leader in insurance and financial services.
- Benefits: Flexible work arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in clients' health and wellbeing while building valuable relationships.
- Qualifications: Experience with large corporate accounts and excellent communication skills required.
- Other info: Dynamic team environment with a focus on customer satisfaction and career development.
The predicted salary is between 30000 - 40000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
Job Overview
Do you have an interest in delivering excellent service to AXA Health's corporate clients? We know our customers are looking for more than just our expertise in insurance; we help make the difference in their health and wellbeing too. Working alongside our Account Managers, you'll support renewing our health & wellbeing book of business, as well as driving renewal of large corporate clients.
Key Responsibilities
- Be the first point of contact and resolution for day-to-day queries.
- Deliver excellent service to our corporate clients and assist the Account Management team with client retention.
- Maintain an up-to-date knowledge of products, both insurance and non-insurance, specific to health and wellbeing corporate customers and the key benefits these products offer.
- Build an in-depth knowledge of your clients, appreciating individual client requirements and how best to manage them and meet their needs.
- Develop an understanding of different department functions within AXA Health, particularly the departments you'll interact with. Know what they do and how they impact on our processes and how we impact theirs.
Work Arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Your Skills & Experience
- Experience of working with health and wellbeing and large corporate accounts - essential.
- Hands on experience of owning a portfolio of large corporate clients – essential.
- Excellent relationship building and communication skills, appreciating different communication styles and adapting as necessary.
- Precise time management skills.
- Collaborative and approachable team member.
- Customer centric, results driven and proactive whilst remaining flexible and forward thinking.
- Integrity and able to take ownership for your work.
How to Apply
To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to bayley.colbran@axa-uk.co.uk. We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Key Account Coordinator in Royal Tunbridge Wells employer: AXA Health
Contact Detail:
AXA Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AXA on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Key Account Coordinator.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research AXA's health and wellbeing products, and think about how your experience aligns with their needs. We want to show them we’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those relationship-building skills and how you can adapt your communication style to different clients. We need to nail that customer-centric vibe!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a thank-you email to express your appreciation for the opportunity. It’s a great way to keep us on their radar and show our enthusiasm for the role!
We think you need these skills to ace Key Account Coordinator in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with health and wellbeing, especially if you've worked with large corporate accounts before. We want to see how you can bring value to AXA!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering excellent service to corporate clients. Share specific examples of how you've built relationships and managed client needs in the past. We love a good story!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and team members, make sure your application showcases your communication style. Whether it's through your CV or cover letter, let us see how you adapt your approach to different audiences.
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to create a profile that we can refer back to during the hiring process.
How to prepare for a job interview at AXA Health
✨Know Your Stuff
Make sure you brush up on AXA's products and services, especially those related to health and wellbeing. Understanding the key benefits these products offer will show your potential employer that you're genuinely interested and prepared.
✨Build Rapport
During the interview, focus on showcasing your relationship-building skills. Practice active listening and adapt your communication style to match the interviewer’s. This will demonstrate your ability to connect with clients and colleagues alike.
✨Showcase Your Experience
Be ready to discuss your hands-on experience with large corporate accounts. Prepare specific examples of how you've managed client portfolios and resolved issues, highlighting your proactive and customer-centric approach.
✨Understand the Bigger Picture
Familiarise yourself with the different departments within AXA Health and how they interact. This knowledge will help you articulate how you can contribute to the team and improve processes, making you a more attractive candidate.