At a Glance
- Tasks: Manage and develop relationships with large corporate clients in the health insurance sector.
- Company: Join AXA, a global leader in insurance and financial services.
- Benefits: Flexible work arrangements, career progression, and a supportive environment.
- Other info: Opportunity to work with diverse clients and grow your career.
- Why this job: Make a real impact by helping clients navigate their health needs.
- Qualifications: Experience in account management and excellent relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
About AXA
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.
Job overview
We’re not just experts in insurance; we also support people in looking after their health. By taking the time to build meaningful, long‑term relationships with our Large Corporate clients, we can exceed their expectations and move from being a payer of claims to a partner for a healthier life. As a Client Manager in our Large Corporate Sales Team, you’ll be proactively managing, retaining and developing a portfolio of Large Corporate clients. This portfolio will be predominantly made up of Employee Assistance Programmes (EAP), Private Medical Insurance (PMI) and medical trust clients.
Key responsibilities
- Developing positive and productive business to business relationships to deliver retention and development sales results across the range of products and services.
- Taking a consultative approach to truly understand your client’s goals and strategic objectives, taking ownership of their needs, queries and their servicing requirements.
- Building annual and longer‑term account plans, establishing and developing lasting relationships between Corporate Clients and AXA Health.
- Presenting relevant high quality tailored proposals, lead negotiations and win new business.
- Proactively identifying opportunities for further product and service sales.
- Identifying changes in the marketplace or with our competitors that could impact your customers and suggest innovative solutions.
- Meeting with clients at least 2 – 3 days per week, either face to face or virtually dependant on client requirements, your client portfolio will be based nationwide.
AXA encourages and empowers its employees to better equip themselves in the working environment, your career progression is something we’ll encourage.
Work arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Your skills & experience
- Proven account management and development experience.
- Excellent relationship and stakeholder management skills, building both internal and external networks.
- Commercial and strategic awareness coupled with an appreciation of the corporate business environment.
- Sound influencing and negotiation skills – aiming to achieve a win/win every time.
- Customer focused with excellent communication, including active listening.
- Proven ability to meet sales targets and evidence of ability to develop and implement plans for long term success.
- Good knowledge of the private healthcare market and wellbeing products and services.
- Experience of working with large corporate clients and intermediaries would be desirable.
- Due to the travel involved, a full driving licence is required for this role.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to bayley.colbran@axa-uk.co.uk. We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Client Manager in Royal Tunbridge Wells employer: AXA Health
AXA Health is an exceptional employer that prioritises the well-being and professional growth of its employees. With a hybrid work model, you can enjoy the flexibility of balancing home and office work while being part of a supportive multi-disciplinary team dedicated to delivering outstanding mental health services. The company fosters a culture of collaboration and innovation, providing ample opportunities for career advancement in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current Client Managers on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to impress someone. Prepare a short, engaging summary of your experience and what you can bring to the table at AXA. Make it personal and relevant to the role of Client Manager.
✨Tip Number 3
Research is key! Dive deep into AXA’s services and values. Understand their approach to client management and think about how you can contribute to their mission. This knowledge will help you stand out during interviews and discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining AXA and ready to take the next step in your career.
We think you need these skills to ace Client Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management experience and any relevant achievements that show you can build strong client relationships.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Client Manager role. Share specific examples of how you've successfully managed client portfolios and met sales targets in the past.
Showcase Your Communication Skills:Since this role requires excellent communication, make sure your application is clear and concise. Use active language and demonstrate your ability to listen and respond to client needs effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to create a profile and submit your CV!
How to prepare for a job interview at AXA Health
✨Know Your Client
Before the interview, research AXA and its services thoroughly. Understand their approach to client management, especially in the context of Employee Assistance Programmes and Private Medical Insurance. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Relationship Building Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you took a consultative approach to understand clients' needs and how you’ve contributed to their long-term success. This aligns perfectly with what AXA is looking for in a Client Manager.
✨Demonstrate Commercial Awareness
Be ready to discuss current trends in the private healthcare market and how they might impact AXA's clients. Show that you can think strategically about the business environment and suggest innovative solutions that could benefit both AXA and its clients.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide relevant answers but also demonstrate your customer-focused approach. Remember, effective communication is key in building trust and rapport with clients.
